Current jobs related to Desktop Support Specialist - South San Francisco, California - The Rockridge Group

  • Desktop Support Specialist in San Jose

    2 weeks ago

    San Jose, California, United States Desktop & Depot Support Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California.Key Responsibilities:Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environmentDesktop Support AdministrationProvide end-user...

  • Desktop Support Specialist in San Diego

    3 weeks ago

    San Diego, California, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Diego. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.Key Responsibilities:Provide...

  • Desktop Support Specialist in San Diego

    2 weeks ago

    San Diego, California, United States Desktop & Depot Support Full time

    Job DescriptionAre you looking to advance your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Diego.Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesLoad imagesRecover assetsTag assetsProvide printer...

  • Desktop Support Specialist in San Jose, California

    2 months ago

    San Jose, California, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key Responsibilities:Provide...

  • Desktop Support Specialist in San Jose, California

    1 month ago

    San Jose, California, United States Desktop & Depot Support Full time

    Job DescriptionJob DescriptionDescription:We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux...

  • Desktop Support Specialist

    2 weeks ago

    South San Francisco, California, United States The Rockridge Group Full time

    Job Title: Desktop Support SpecialistAt The Rockridge Group, we are seeking a skilled Desktop Support Specialist to join our team.**Job Summary:**We are looking for a highly motivated and experienced Desktop Support Specialist to provide top-notch technical support to our clients.**Responsibilities:*** Install, configure, test, maintain, monitor, and...

  • Desktop Support Specialist

    1 month ago

    San Francisco, California, United States Stefanini North America and APAC Full time

    Desktop Support SpecialistAt Stefanini North America and APAC, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing swift and professional deskside IT support to our clients.Key Responsibilities:Provide Expert IT Support: Troubleshoot and resolve desktop problems...

  • Desktop Support Specialist

    2 weeks ago

    San Francisco, California, United States BCforward Full time

    Job Title: Desktop Support SpecialistBCforward is seeking a highly motivated Desktop Support Specialist to join our team in Greenfield, IN.As a Desktop Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and installing and upgrading computer hardware and...

  • Desktop Support Specialist

    1 week ago

    San Francisco, California, United States Infotech Sourcing Full time

    Job Title:Desktop Support SpecialistJob Overview:We are seeking a skilled Desktop Support Specialist to join our team at Infotech Sourcing. The ideal candidate will be responsible for providing hardware and software support for desktop and laptop computers, including installation, deployment, and troubleshooting of hardware and software issues. The role also...

  • Senior Desktop Support Specialist

    1 week ago

    San Francisco, California, United States ShiftCode Analytics Full time

    Job Title: Senior Desktop Support SpecialistJob Summary:We are seeking a highly skilled Senior Desktop Support Specialist to join our team at ShiftCode Analytics. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our airport clients, ensuring seamless operations and exceptional customer service.Key...

  • Desktop Support Specialist

    4 weeks ago

    San Francisco, California, United States The Phoenix Group Full time

    Job Title: Desktop Support SpecialistAt The Phoenix Group, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that our systems and infrastructure are running smoothly and efficiently.Key...

  • Desktop Support Specialist

    1 week ago

    South San Francisco, California, United States The Rockridge Group Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at The Rockridge Group. As a key member of our IT department, you will be responsible for providing top-notch support for our clients' computer hardware and software issues.Key Responsibilities:Support of PC & MAC Platforms & Operating Systems.Responds to dispatched...

  • Senior Desktop Support Specialist

    7 days ago

    San Francisco, California, United States MUFG Full time

    Job Summary MUFG is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesProvide technical assistance and troubleshooting for desktop hardware...

  • Desktop Support Specialist

    2 weeks ago

    San Francisco, California, United States Eze Castle Integration Full time

    We are seeking a skilled Desktop Support Specialist to join our team at Eze Castle Integration. In this role, you will provide end-user desktop support to multiple users running Windows, Exchange, and Office 365 environments.The ideal candidate will have a strong understanding of Microsoft Office 365, including Office 365 applications, Office 365 services,...

  • Desktop Support Specialist

    2 weeks ago

    San Francisco, California, United States SysMind Tech Full time

    Job Summary:We are seeking a skilled Desktop Support Specialist to join our team at SysMind Tech. The successful candidate will provide operational and technical support to our users, ensuring seamless delivery of IT services.Key Responsibilities:Troubleshoot and resolve incidents and problems associated with EUC equipment and software.Provide break/fix...

  • Desktop Support Specialist

    1 week ago

    San Jose, California, United States Quatrro Business Support Services Full time

    Job Summary:The Desktop Support Engineer will be responsible for providing day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs.Key Responsibilities:Provide day-to-day support of client desktop, laptops, printers, networks, and servers.Support our clients' IT...

  • Desktop Support Specialist

    4 weeks ago

    San Diego, California, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Job Summary:The successful candidate will have a strong background in...

  • Desktop Support Specialist

    2 weeks ago

    San Francisco, California, United States Apex Systems Full time

    Desktop Support Technician Job DescriptionApex Systems is a world-class technology services company that delivers innovative solutions to clients worldwide. We are seeking a skilled Desktop Support Technician to join our team and provide top-notch technical support to our clients.Key Responsibilities:Provide day-to-day technical support to employees for...

  • Desktop Support Specialist

    1 week ago

    San Francisco, California, United States Diverse Lynx Full time

    Job Summary: We are seeking a skilled Desktop Engineer to join our team at Diverse Lynx LLC. As a Desktop Engineer, you will be responsible for managing, installing, and troubleshooting desktop and laptop support, applications, printers, scanners, and end-user issues. Key Responsibilities: Manage and maintain desktop and laptop hardware and software ...

  • Desktop Support Specialist

    1 week ago

    San Francisco, California, United States Apex Systems Full time

    Job Summary:Apex Systems is seeking a skilled Desktop Support Technician to provide technical assistance to employees for network infrastructure and internal desktop systems software and hardware. The ideal candidate will have strong customer service skills, be able to troubleshoot and resolve technical issues, and have experience with desktop systems and...

Desktop Support Specialist

2 months ago

South San Francisco, California, United States The Rockridge Group Full time
Job Description

We are seeking a skilled Desktop Support Specialist to join our team at The Rockridge Group. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients with computer hardware and software issues.

Key Responsibilities:
  • Hardware Deployment and Repair: Assist clients with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
  • Technical Support: Respond to dispatched assignments, troubleshoot and resolve complex hardware and software issues, and provide regular feedback for ongoing improvements.
  • Asset Management: Manage assets, take detailed notes, and utilize CRM tools or applications to track customer requests and provide 100% closure within the CRM tool.
  • Customer Service: Provide excellent customer service, work independently, and report progress to supervising managers.
  • AV Support: Support AV events and triage AV equipment issues.
  • Training and Certifications: Keep certifications and training updated.
Requirements:
  • Technical Experience: 3+ years of Windows and Mac experience within an L2 Deskside Support role.
  • Customer Service: Customer service experience and ability to work directly with customers.
  • Technical Authorization: CompTIA or equivalent technical authorization preferred.
  • Manufacturer Certifications: Technical authorization with one or more of the following manufacturers: Apple, Dell, HP, Toshiba, Lenovo, ASUS preferred.
  • Education: Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment.
  • Soft Skills: Good interpersonal skills, organizational skills, ability to multitask and prioritize multiple projects, and excellent communication skills.