Customer Service and Sales Representative
21 hours ago
Hertz, a leading airport general use vehicle rental company, is seeking a highly skilled Customer Service Associate to join its team. As a valued member of our team, you will play a pivotal role in delivering exceptional customer experiences.
CompensationThe salary for this position is estimated at $16.50 per hour, with overtime hours compensated at 1.5 times your hourly rate. This ensures that you are rewarded for your hard work and dedication.
Job DescriptionAs a Customer Service Associate, your primary responsibilities will include:
- Providing world-class customer service by managing the rental process, in compliance with Hertz's policies and procedures.
- Welcome each customer with a smile and proudly represent Hertz with your professional appearance, language, and behavior.
- Focus on providing a clean and safe vehicle to every customer, every time.
- Take ownership of each customer's service experience by immediately owning and resolving issues.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy going for the WOW and desire to surprise and delight customers.
- Build brand loyalty by utilizing company-approved sales and service techniques when determining customer wants and needs.
To be successful in this role, you must possess the following skills and qualifications:
- A passion for customer service and attention to detail – goes the extra mile.
- Self-motivated to achieve and exceed targeted goals.
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems.
- Proficiency in English and excellent communication skills, both written and oral.
- The ability to work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Proven experience of working well within a team.
In addition to your competitive salary, you will also enjoy the following benefits:
- A full range of medical, dental, vision, and 401K benefits offerings.
- A rewarding compensation package that includes uncapped monthly sales incentives with an average monthly range.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join Hertz, a global leader in the car rental industry, and take your career to new heights.
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