Order Fulfillment and Customer Service Representative

1 week ago


Pittsburgh, Pennsylvania, United States The Sherwin-Williams Company Full time
Job Summary

As a key member of our team, the Order Fulfillment and Customer Service Representative will be responsible for receiving and preparing orders, safely moving, loading, and delivering products while providing exceptional customer service. This role requires the ability to work at Automotive Branch #9180 and interact with customers, which may include minors.

The ideal candidate will be able to load and unload products from deliveries, operate and maintain warehouse vehicles and equipment, and assist customers in person and over the phone. Additionally, the representative will process sales transactions accurately, communicate with supervisors and coworkers, and maintain a clean and safe working environment.

Responsibilities
  • Order Preparation: Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Deliveries: Load and unload products from deliveries
  • Warehouse Operations: Operate and maintain warehouse vehicles and equipment
  • Customer Service: Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Sales Transactions: Process sales transactions accurately and consistent with policies and procedures
  • Delivery: Deliver products to the customer in a safe and timely manner
  • Teamwork: Communicate and cooperate with supervisors and coworkers
  • Work Environment: Keep a clean and safe working environment and optimize space utilization
  • Quality Service: Follow quality service standards and comply with procedures, rules, and regulations
  • Inventory Management: Ensure that the stockroom is organized, and operate tinting, mixing, and color matching equipment as needed
Requirements
  • Age: Must be at least eighteen (18) years of age
  • Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Driver's License: Must have a valid, unrestricted Driver's License
  • Physical Abilities: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Work Schedule: Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications
  • Education: Have at least a High School diploma or GED
  • Experience: Have at least one (1) year of work experience using material handling equipment (for example: forklifts, pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)
  • Customer Service: Have at least one (1) year of work experience in customer service, retail, or sales


  • Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a talented Customer Service Representative to join its team. Key responsibilities include:Greeting CustomersProvide a positive, engaging experience for all customers by actively listening to their needs and concerns.Order TakingUtilize the Point of Sales System to accurately process customer orders in a timely manner.Store...


  • Pittsburgh, Pennsylvania, United States Walgreens Full time

    Job Summary: As a Fulfillment Specialist at Walgreens, you will be responsible for processing and shipping orders to customers for the centralized services pharmacy fulfillment center.Key Responsibilities:- Receive, scan, pick, pack, audit, and ship prescriptions to customers- Track all inbound and outbound items through radio frequency (RF) scanning- Verify...


  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...


  • Pittsburgh, Pennsylvania, United States Aqua Full time

    Customer Service RepresentativeAt Aqua, we are committed to delivering safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. As a Customer Service Representative, you will play a critical role in satisfying a broad array of customer needs, resolving routine to complex billing issues, and adhering to...


  • Pittsburgh, Pennsylvania, United States Della Infotech Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Della Infotech. As a key member of our logistics team, you will be responsible for ensuring timely and efficient processing of customer orders in the SAP system.Key Responsibilities:Plan and execute expedient and efficient processing of customer orders in the SAP...


  • Pittsburgh, Pennsylvania, United States OTC Industrial Technologies Full time

    Air Technologies is seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for managing customer inquiries, orders, complaints, and returns, ensuring timely and effective resolution.Identify and source parts for service-related opportunities, providing accurate...


  • Pittsburgh, Pennsylvania, United States Three Rivers Optical Full time

    Job DescriptionAbout the RoleAt Three Rivers Optical, we are seeking a highly skilled Customer Service Representative to join our team. As the main point of contact for our customers, you will play a critical role in serving and nurturing these relationships.ResponsibilitiesRespond to all customer inquiries and requests in a timely manner.Use internal CRM...


  • Pittsburgh, Pennsylvania, United States GetGo Café + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in our store, you will be responsible for providing exceptional service to our customers, ensuring a positive and welcoming experience for all who visit our location.ResponsibilitiesRing up customers' orders by...


  • Pittsburgh, Pennsylvania, United States Ingka External Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring accurate transactions, and recording information to improve future shopping experiences.Key ResponsibilitiesCreates a positive...


  • Pittsburgh, Pennsylvania, United States SPAR Full time

    Overview:At SPAR, we are seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for managing high call volumes, processing transactions, resolving customer issues, and maintaining detailed order notes.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Key Responsibilities:The Customer Service Representative is responsible for ensuring guest satisfaction by providing a positive and friendly experience.Key Skills:Greet and engage guests in a welcoming mannerAccurately accept and process guest ordersAddress and resolve guest inquiries and concerns in a timely mannerMaintain a safe and clean environment for...


  • Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    The UPS Store #0434 seeks a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment, operating equipment, and providing accurate information on products and services.This role requires strong computer and internet skills, a high school...


  • Pittsburgh, Pennsylvania, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. This role is responsible for creating a positive experience for our guests, from the moment they enter the restaurant to the moment they leave.Key Responsibilities:Greet guests warmly and offer assistance as...


  • Pittsburgh, Pennsylvania, United States Work With Your Handz Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and organized Customer Service Representative to join our team at Work With Your Handz. As a Customer Service Representative, you will be responsible for converting incoming customer calls into booked service appointments, delivering call scripts with an authentic...


  • Pittsburgh, Pennsylvania, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting them with their insurance needs, and helping them achieve their...


  • Pittsburgh, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a major role in ensuring our customers have a positive experience when shopping with us.Key ResponsibilitiesSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out...


  • Pittsburgh, Pennsylvania, United States Michaels Stores Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Michaels Stores. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide friendly customer service and...


  • Pittsburgh, Pennsylvania, United States Merochik n' Cranberry, Inc Full time

    Job Summary:As a Host - Restaurant/ Bar (Part Time) at Merochik n' Cranberry, Inc, you will be responsible for providing exceptional customer service to our guests. This includes answering incoming calls, managing the flow of guests into the dining and bar areas, and ensuring accurate wait times are provided. You will also be responsible for managing takeout...


  • Pittsburgh, Pennsylvania, United States DATABANQUE LTD Full time

    Job OverviewDatabanque Ltd is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering best-in-class service over the phone and through written communications.Key ResponsibilitiesAnswer customer inquiries and provide product informationRoute standard...


  • Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    Job SummaryThe UPS Store #0434 is seeking a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. In this role, you will be responsible for receiving and processing packages for courier shipment and operating various equipment and devices.Key Responsibilities:Deliver outstanding customer service to...