Customer Service Representative

4 days ago


Pittsburgh, Pennsylvania, United States PITT OHIO Full time

Overview

PITT OHIO is a leading transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Eastern Time, Monday through Friday.

We offer a competitive salary of approximately $45,000 per year, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more.

This is an entry-level advancement opportunity to learn about PITT OHIO's wide range of service offerings. It includes a 12-week paid training program.

Responsibilities
  • Provide general LTL and volume quoting
  • Coordinate and quote Fast Track / Time Definite shipments
  • Schedule pick-ups
  • Trace shipments and provide freight charges
  • Process re-billings from sales reps, 3rd parties and customers
  • Process fax and Internet requests
  • Handle Managed Accounts and special requests from Managed Account
  • Effective and efficiently resolve customer issues and respond to customer questions regarding shipments; develop and maintain positive relationships with customers
  • Meet monthly department telephone and email goals
  • Able to react to change productively and handle other essential tasks as assigned
Qualifications
  • Command of English language to communicate effectively with internal and external customers
  • High School Graduate or GED
  • Proficient in general math
  • Must be able to multi-task
  • Must be able to type a minimum of 40 wpm
  • Previous experience in telephone customer service/call center environment helpful
  • Transportation experience preferred
  • Knowledge of Microsoft Office Environment, particularly Excel, Word and Email
  • An excellent phone voice and a colorful/dynamic personality is essential
  • Comfortable with existing and constant changes in technology
  • Excellent verbal and written communication skills

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.



  • Pittsburgh, Pennsylvania, United States Taymax Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Taymax Group. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members, prospective members, and guests.The ideal candidate will have a strong background in customer service,...


  • Pittsburgh, Pennsylvania, United States Camp Bow Wow Full time

    Career Opportunity: Camp Bow Wow is seeking a mature and responsible individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for managing client interactions, processing reservations, and maintaining accurate records. If you have excellent communication skills, a warm and approachable...


  • Pittsburgh, Pennsylvania, United States GetGo Café + Market Full time

    We are seeking a motivated and friendly Customer Service Representative to join our GetGo Café + Market team. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.About UsGetGo Café + Market is a dynamic and...


  • Pittsburgh, Pennsylvania, United States Logix Guru Full time

    Logix Guru is seeking a skilled Customer Service Representative to join our team in Pittsburgh, PA.We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.About the Role:This is a 4-month contract-to-hire position responsible for handling high volumes of inbound calls. As a primary contact center representative, you will identify...


  • Pittsburgh, Pennsylvania, United States TalentBurst Full time

    Job Title: Customer Service Representative - PittsburghLocation: Pittsburgh, PADuration: 3 monthsShift/Time Zone: 8:00 AM EST - 5:00 PM ESTAbout the Job: We are seeking a skilled and organized Customer Service Representative to join our team at TalentBurst in Pittsburgh. As a key member of our service solutions team, you will play a crucial role in providing...


  • Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Key Responsibilities:The Customer Service Representative is responsible for ensuring guest satisfaction by providing a positive and friendly experience.Key Skills:Greet and engage guests in a welcoming mannerAccurately accept and process guest ordersAddress and resolve guest inquiries and concerns in a timely mannerMaintain a safe and clean environment for...


  • Pittsburgh, Pennsylvania, United States Blink Health Full time

    About the RoleWe are seeking a skilled Healthcare Customer Service Representative to join our team at Blink Health. In this role, you will be responsible for providing top-notch patient care and resolving routine and new issues with patients, doctors, and insurers.Key ResponsibilitiesReceive inbound phone calls to resolve customer inquiries and concerns in a...


  • Pittsburgh, Pennsylvania, United States Massage Envy Full time

    Job OverviewAt Massage Envy McCandless, we are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. This role plays a crucial part in delivering an exceptional experience for members and guests, while driving membership sales and growth.Key ResponsibilitiesProvide outstanding customer service to members...


  • Pittsburgh, Pennsylvania, United States Chick-fil-A at Fox Chapel Full time

    Chick-fil-A at Fox Chapel is seeking a Customer Service Representative to join our team. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.About the RoleThis position involves working as part of a dynamic team to deliver outstanding customer experiences. As a Customer Service...


  • Pittsburgh, Pennsylvania, United States Magnetics Full time

    Job Title: Customer Service Representative - Precision Magnetic ComponentsWe are seeking an experienced and skilled Customer Service Representative to join our team at Magnetics, a leading world supplier of precision soft magnetic components and materials. The ideal candidate will possess excellent communication skills, be proficient in computer software,...


  • Pittsburgh, Pennsylvania, United States The Sherwin-Williams Company Full time

    Job SummaryAs a key member of our team, the Order Fulfillment and Customer Service Representative will be responsible for receiving and preparing orders, safely moving, loading, and delivering products while providing exceptional customer service. This role requires the ability to work at Automotive Branch #9180 and interact with customers, which may include...


  • Pittsburgh, Pennsylvania, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a fast-paced and dynamic work environment that values teamwork, customer satisfaction, and employee development.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Cashier at Raising Cane's, you will be responsible for providing a positive customer experience, taking orders from...


  • Pittsburgh, Pennsylvania, United States Levin Furniture & Mattress Full time

    We are a family-owned company with a rich history of caring for our employees, customers, and community. We are currently seeking a skilled Customer Service Representative to join our team at Levin Furniture & Mattress in South Hills Village.The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work...


  • Pittsburgh, Pennsylvania, United States IST Management Services, Inc. Full time

    About the PositionWe are seeking a highly organized and detail-oriented individual to join our team as a Part Time Customer Service Representative in Pittsburgh. As a key member of our team, you will be responsible for ensuring seamless communication and operations within our office.Key Responsibilities:Process all incoming and outgoing USPS mail and...


  • Pittsburgh, Pennsylvania, United States Giant Eagle Full time

    Job SummaryWe're looking for a talented and enthusiastic Customer Service Representative to join our team. As a key player on our Curbside Team, you'll provide unparalleled service with a smile, helping to build greater customer loyalty with every interaction.About the RoleYou'll be responsible for selecting, bagging, and staging grocery orders for guests,...


  • Pittsburgh, Pennsylvania, United States The UPS Store Full time

    The UPS Store is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. This role offers a unique opportunity to work in a fast-paced retail environment, providing exceptional service to customers and driving sales growth.Job Summary:We are looking for an experienced retail professional to deliver outstanding...


  • Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    About Dollar BankDollar Bank is a community-oriented and customer-focused financial institution that prioritizes contributing to the growth and well-being of local neighborhoods. Our mission emphasizes providing exceptional customer experiences through engaging interactions and thoughtful service.Job OverviewAs a Teller at Dollar Bank, you will be part of a...


  • Pittsburgh, Pennsylvania, United States Klafter's Inc Full time

    At Klafter's Inc, we are seeking a skilled Retail Sales Associate to join our team. As a key member of our sales team, you will play a crucial role in providing excellent customer service, driving sales, and maintaining a clean and safe shopping environment.Key Responsibilities:Customer Service: Offer suggestions and alternatives to customers to increase...


  • Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time

    About the JobThis Front Desk Representative position at Hampton Inn & Suites Pittsburgh requires a customer-focused individual to handle guest check-ins, provide information on hotel services and local attractions, and maintain accurate records. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced...


  • Pittsburgh, Pennsylvania, United States FedEx Office Full time

    About the Role">As a Retail Customer Service Associate at FedEx Office, you will deliver exceptional customer experiences by anticipating customer needs and providing tailored solutions. You will be knowledgeable about all areas of our business, including print, signs & graphics, and shipping services.Main ResponsibilitiesProvide expert advice on printing,...