Clinical Support Specialist

1 day ago


Eden Prairie, Minnesota, United States Rogers Behavioral Health Full time
Job Summary

The Clinical Assistant plays a vital role in supporting the smooth operation of our clinic. This individual will be responsible for performing a variety of administrative and clinical tasks, including receptionist and billing duties, patient information coordination, and confidentiality maintenance.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Perform departmental clerical and receptionist functions with accuracy and timeliness
  • Coordinate patient information and maintain confidentiality of patient files
  • Assist with billing functions and coordinate with central offices
  • Prepare and maintain accurate medical records
  • Facilitate communication and provide information to patients, families, and healthcare providers
  • Participate in Hospital committees, meetings, and team projects
  • Contribute to refining systems for direct feedback to unit staff
Requirements
  • Eighteen (18) years of age, or older
  • High school diploma required
  • Graduate of a two-year medical billing/coding program is strongly preferred
  • Proficiency with electronic health record software is required; Cerner is preferred
  • Previous experience working in a psychiatric setting is preferred
Benefits

Rogers Behavioral Health offers a comprehensive Total Rewards package, including health, dental, and vision insurance coverage, 401(k) retirement plan, employee share program, life/disability insurance, flex spending accounts, tuition reimbursement, health and wellness program, and employee assistance program (EAP).



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