Veterinary Clinic Support Specialist
2 days ago
As a Veterinary Clinic Assistant at PetIQ, you will play a vital role in delivering exceptional pet care and customer service to our clients. Your primary responsibilities will include:
- Providing top-notch customer service to pet parents, answering their questions, and assisting them through the clinic process.
- Safely restraining and holding pets for wellness procedures, including vaccines, nail trims, and microchipping.
- Collecting and preparing blood and fecal samples for laboratory testing.
- Driving company vehicles to and from clinics, loading and unloading equipment, and maintaining a clean and sanitary work environment.
- Making recommendations for services and products to pet owners based on their pet's lifestyle and health needs.
- Executing inventory processes, maintaining accurate product counts, and managing expiration dates for vaccines and products.
- Promoting a culture of safety and living our values while reinforcing our brand promise with pet parents, partners, and team members.
To be successful in this role, you must:
- Be at least 18 years old and have a valid driver's license.
- Be able to work weekends, varied weekdays, and times, including occasional overnights.
- Have reliable transportation to and from work.
- Present a professional appearance and positive conduct.
- Be punctual and dependable.
- Be able to drive a company vehicle for long hours and in various terrain and weather conditions.
- Be able to work for prolonged periods in the field, including 12-14 hour days.
We are looking for candidates with:
- Previous customer service and sales experience.
- Strong organizational, problem-solving, and analytical skills.
- Ability to work within a team to meet team goals and objectives.
- Comfort level in approaching customers to educate them about our clinics.
- Ability to adapt to changing priorities.
This role requires:
- Ability to perform essential job functions consistently, safely, and successfully.
- Ability to maintain regular, punctual attendance.
- Ability to lift and carry up to 50 pounds.
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