Operations Support Specialist

4 hours ago


Eden Prairie, Minnesota, United States Virtual Radiologic Full time
Job Summary

The Operations Center at vRad provides exceptional customer support to our clients by monitoring and facilitating radiology workflow processes that are critical to patient care on a 24/7 basis for hospitals, clinics, and radiologists.

Key Responsibilities
  • Monitor incoming orders and images to ensure all relevant clinical information has been submitted.
  • Complete data order entry on both a proactive and reactive basis.
  • Identify and/or troubleshoot non-technical issues.
  • Assist doctors and technicians with patient care requirements, including radiologist-to-hospital conference calls.
  • Process a high volume of inbound and outbound phone calls with professional, courteous, and effective communication.
Requirements
  • Multi-tasking and attention to detail are essential.
  • Relationship management and regular attendance are required.
  • A sense of urgency and ability to work in a fast-paced environment are necessary.
About vRad

vRad is a leading provider of virtual radiology services, dedicated to delivering exceptional patient care and support to our clients.



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