Trade Services Associate

3 hours ago


Irving, Texas, United States Wells Fargo Full time
About this Role:

We are seeking a highly skilled Trade Services Associate to join our US Trade Services Standby Letters of Credit Team within Commercial Banking Operations at Wells Fargo.

Key Responsibilities:
  • Provide exceptional support in retaining existing clients and referring international banking issues within trade services
  • Issue, advise, and direct collections in accordance with Trade Services standards
  • Amend letters of credit and process documentation
  • Identify opportunities for growth through client referrals
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Requirements:
  • 6+ months of Trade Services experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Strong attention to detail and accuracy skills
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced deadline-driven environment
  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  • Fast and accurate keying skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong time management skills and ability to meet deadlines
  • Strong analytical skills
  • Outstanding problem-solving skills
What We Offer:

At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.

We value our employees' contributions and offer a range of benefits, including competitive pay, comprehensive health insurance, retirement savings plans, and opportunities for professional growth and development.



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