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Client Services Associate
2 months ago
Randstad is a world leader in matching great people with great companies. We are currently seeking an experienced Client Services Associate to join our team in Irving, TX.
This is a permanent opportunity with one of our clients, a Financial Services Company. The ideal candidate will have 2 years of experience in a similar role and possess excellent communication and problem-solving skills.
The Client Services Associate will be responsible for:
- Resolving customer complaints and issues in a timely and professional manner.
- Investigating and analyzing customer issues to identify root causes and implement solutions.
- Escalating complex issues to senior staff for immediate action.
- Creating and maintaining accurate records and reports.
- Proactively contacting customers to resolve issues and prevent future problems.
The successful candidate will have a strong understanding of financial services and excellent communication skills. They will also be able to work independently and as part of a team.
Randstad offers a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. We are an equal opportunity employer and welcome applications from all qualified candidates.
