Enterprise Sales and Relationship Manager

7 days ago

Harrisburg, Pennsylvania, United States Chemtek Full time

Job Title: Enterprise Sales and Relationship Manager

Salary: $80,000 - $120,000 per year

We are seeking a highly skilled Enterprise Sales and Relationship Manager to join our team at Chemtek. As an integral part of our sales team, you will be responsible for growing and managing our Enterprise level account base through sales, technical support, and education.

Key Responsibilities:

  • Lead Engagement and Outreach: Respond promptly to inbound leads and initiate outbound calls to introduce potential clients to PavePro products.
  • CUSTOMER SUCCESS MANAGEMENT: Ensure the success of clients by providing guidance on product selection and offering consistent follow-up support regarding product usage and application.
  • Build Relationships: Establish and maintain strong relationships with potential and existing customers. Show genuine interest in the needs and challenges of clients, ensuring they feel valued and understood.
  • Order Closing: Effectively close orders generated from inbound leads through direct sales efforts, maximizing conversion rates and revenue.
  • CRM Data Management: Log all sales activities, future tasks, and customer insights in Salesforce. Use Salesforce to manage your activities and plan your day.
  • Consultative Selling: Establish one-on-one relationships with customers, positioning oneself as a trusted advisor and providing personalized recommendations for cross-selling and upselling new products.
  • CUSTOMER FIRST ATTITUDE: Deliver fast and responsive customer support, addressing inquiries, concerns, and issues without delay. Provide same hour, same day response to build customer satisfaction and loyalty.
  • Market and Product Expertise: Get to know the market and our customers' needs inside out. Be part of their world and know PavePro products, so you can confidently answer questions and solve their problems.
  • Build Recurring Revenue: Strategically build and nurture a book of business focusing on generating annual recurring revenue ensuring long-term revenue stability and growth and income.

Requirements:

  • Educational Background: A college degree is a plus, but what's more important is your drive and ability to succeed.
  • Sales Experience: Minimum of 5 years of proven industrial sales experience, demonstrating a track record of achieving targets and driving revenue growth.
  • Technical Proficiency: Strong mechanical skills and a knack for technical details to help explain the benefits of PavePro's Asphalt Production Solutions clearly to clients.
  • CRM Proficiency: Proficient with Salesforce or equivalent CRM software, with hands-on experience managing customer data, pipelines, and sales activities.
  • Business Development Skills: Ability to proactively generate new business opportunities and cultivate long-term relationships with clients, leveraging a strategic approach to identify and capitalize on sales prospects.
  • Self-Motivated and Organized: Self-starter with exceptional organizational and time management skills, capable of effectively prioritizing tasks and managing a busy schedule to maximize productivity and drive sales outcomes.
  • Effective Prospecting Abilities: Strong cold-calling, networking, and appointment-setting skills, with a knack for identifying and engaging potential leads to expand the client base and drive revenue growth.
  • Presentation Skills: Excellent presentation skills with the ability to ask questions, identify with the prospect or customer as a consultant and business partner to solve problems, coupled with the ability to generate market-based pricing quotes tailored to meet client needs.
  • Expert Deal-Closing Skills: Demonstrates superior proficiency in closing deals and negotiating agreements, leveraging persuasive techniques and a deep understanding of client requirements to secure successful outcomes.
  • Communication and Interpersonal Skills: Exceptional verbal and written communication skills, coupled with strong interpersonal abilities to effectively engage with clients, colleagues, and stakeholders at all levels.
  • Customer-Centric Approach: Strong commitment to delivering superior customer service, prioritizing client satisfaction and building lasting relationships through attentive support and responsive communication.
  • Driven to Succeed: Possesses tenacity, a relentless sales drive, and a strong desire to win, demonstrating resilience and determination in pursuing sales objectives and overcoming challenges.
  • Great Listener: Demonstrates the ability to be a great listener on sales calls, sharp at picking up important details to really get what customers need and want.
  • Work Ethic: Ready to thrive in a dynamic and fast-paced industry.
  • Competitive: You have a strong desire to win and the best in your field.
  • Energy and Curiosity: High energy and a curious mind that always wants to learn more.
  • Eagerness to Learn: You're passionate about becoming an expert in your area.
  • You're an overachiever: You never quit, never take no for an answer, and ultimately succeed in everything you do.

About Us:

We are a family-owned and operated company with next-generation ideas and innovation providing unique chemical solutions to the road construction and aviation industries.

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