Senior Business Operations Director

3 weeks ago

Seattle, Washington, United States American Heart Association Full time

Job Summary

As a Senior Business Operations Director at the American Heart Association, you will play a critical role in shaping the future of health and hope for everyone, everywhere. This position is responsible for developing, planning, managing, and implementing operations and supporting special events for the Puget Sound and Portland Division offices to ensure overall success of division revenue, health impact, and volunteer engagement goals.

Key Responsibilities

• Manage a team of two staff members, providing guidance and expertise on policies and procedures.

• Develop, track, and manage campaign and operations budgets, ensuring accurate coding of income and expenses.

• Lead data management for the Division, creating and running reports from internal databases and systems.

• Coordinate facility repairs and maintain all office equipment in good working order.

• Oversee Accounting Liaison (AL) and finance responsibilities, including mail and donation processing, accounts receivables, fiscal compliance, and coding corrections.

• Collaborate on volunteer recruitment and management, including training volunteers and planning and managing assignments on-site during events.

Requirements

• Minimum three (3) years' experience in managing complex operations and projects in a high-performing team environment.

• Proven problem-solving skills, with the ability to identify potential issues that may impact organizational productivity and/or compliance.

• Effective project management skills in a dynamic environment with multiple stakeholders.

• Ability to do local travel; requires access to reliable transportation at all times on an immediate basis.

What We Offer

• Competitive base salary, commensurate with experience, with geographic differentials to the pay range may apply.

• Performance and recognition opportunities, including merit increases and incentive programs.

• A wide array of benefits, including medical, dental, vision, disability, and life insurance.

• Professional development opportunities, including employee resource groups and mentoring programs.

• Work-life harmonization, with a minimum of 16 days of paid time off per year for new employees.

• Tuition assistance, to support the career development of all employees.

The American Heart Association is a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin, and physical or cognitive abilities.

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