Senior Director, Revenue Operations

3 hours ago

Seattle, Washington, United States PitchBook Full time
About the Role

PitchBook is a forward-thinking company that continues to innovate and evolve. We're seeking a Senior Director, Revenue Operations to join our team and drive growth and efficiency in our revenue-generating processes.

This role will lead our Revenue Operations team, spearheading strategic initiatives to boost and support revenue across all business segments. You will optimize and automate our revenue-generating operations with tools, data, and analytics to efficiently and effectively drive PitchBook's overarching business goals.

Key Responsibilities
  • Own the vision and strategy for our Revenue Operations team, collaborating closely with executive leadership stakeholders to align Revenue Operations groups toward that vision.
  • Drive our Revenue Operations roadmap across Marketing Ops, Sales Ops, Customer Success Ops, and Finance Ops, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of business teams.
  • Foster a customer-centric, product-oriented culture in Revenue Operations, employing Product Management methodology in our enterprise systems to build teams that think strategically and devise intuitive enterprise experiences that delight our internal users.
  • Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of enterprise systems.
  • Oversee and align the roadmap, prioritization, and requirements necessary to ensure value delivery of configuration, automation, and integration across sales, marketing, customer success, customer support, and finance enterprise systems, while meeting compliance requirements.
  • Work with executive leadership to identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of our business.
  • Deeply understand your internal customers' needs and ensure our RevOps roadmap is focused on driving the most critical and impactful work for those teams.
  • Lead and build the Revenue Operations team, providing direction, mentorship, and support to ensure operational excellence and alignment with business objectives.
  • Collaborate with Sales, Marketing, Customer Success, Customer Support, Program Management, Finance, and Enterprise Technology teams to streamline processes, optimize workflows, and drive cross-functional alignment.
  • Stay abreast of industry trends, emerging technologies, and best practices in revenue operations and revenue management to drive innovation and competitive advantage.
  • Foster a culture of collaboration, accountability, and continuous improvement within the Revenue Operations team and across the organization.
Requirements
  • Bachelor's degree in business administration, Finance, or a related field; MBA or equivalent preferred.
  • 5+ years of experience being accountable for company-wide vision, strategy, and roadmap in revenue operations.
  • 8+ years of experience in revenue operations, including experience owning systems implementation and automation across at least two of the following departments: marketing, sales, customer success, and finance (or their equivalents).
  • Deep understanding of marketing, sales, customer success, and finance processes and pipelines, including the enterprise systems supporting them and the analytics necessary to manage and track their efficacy.
  • Strong leadership and management skills, with experience leading and developing high-performing teams in a fast-paced and dynamic environment.
  • Strong understanding of product management methodology and experience applying it in practice to understand customers, gather requirements, build and maintain a roadmap, and manage enterprise systems.
  • Extensive experience working with program management for cross-functional initiatives and leading/sponsoring programs.
  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights and recommendations.
  • Exceptional communication, collaboration, and influencing skills, with the ability to build relationships and drive alignment across cross-functional teams.
  • Highly organized and detail-oriented, with the ability to manage multiple initiatives, projects, and priorities simultaneously.
  • Strategic thinker with a results-driven mindset and a passion for driving business growth and innovation.
Benefits and Compensation

PitchBook offers a comprehensive benefits package, including comprehensive health benefits, additional medical wellness incentives, STD, LTD, AD&D, and life insurance. We also offer a paid sabbatical program after four years, paid family and paternity leave, annual educational stipend, ability to apply for tuition reimbursement, CFA exam stipend, robust training programs on industry and soft skills, employee assistance program, generous allotment of vacation days, sick days, and volunteer days.

We also offer a matching gifts program, employee resource groups, subsidized emergency childcare, Dependent Care FSA, company-wide events, employee referral bonus program, and quarterly team building events.

Additionally, we offer a 401k match and shared ownership employee stock program, as well as a monthly transportation stipend.

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