Audio Visual Support Specialist

6 days ago


Poughkeepsie, New York, United States Marist College Full time

About the Role:

The AV Generalist position at Marist College is a technical role that plays a pivotal part in the Media Center's tiered support model. The successful candidate will possess strong customer service skills, technical expertise, and the ability to work effectively with a student workforce.

Key Responsibilities:

  • Maintain best practices and supervise a student workforce in answering support calls or managing problem reports.
  • Maintain best practice and supervise a student workforce in processing equipment loans.
  • Schedule events requests, reserve facilities, and order supplies.
  • Set up and operate audio-visual equipment in classrooms and audio video production facilities.
  • Participate in second-line troubleshooting and preventative maintenance, escalating issues to appropriate staff as needed.
  • Support events that require audio visual systems.
  • Maintain accurate inventory assets.
  • Perform other duties as assigned.

Requirements:

  • Bachelor's degree or Associates degree in a related field with at least 1 year of relevant experience or 3+ years of relevant experience.

Benefits:

  • Comprehensive benefit package, including 3 weeks of paid vacation, unlimited paid sick time, 14+ paid holidays per year, medical, dental & vision insurance programs, life insurance, short-term and long-term disability programs, and a 403(b) defined contribution plan.

About Marist College:

Marist College is a comprehensive, independent institution grounded in the liberal arts. Its mission is to help students develop the intellect, character, and skills required for enlightened, ethical, and productive lives in the global community of the 21st century.



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