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Media Center Technician

2 months ago


Poughkeepsie, New York, United States Marist College Full time

About the Role:

The AV Generalist position at Marist College is a technical role that plays a pivotal part in the Media Center's tiered support model. The successful candidate will possess strong customer service skills, technical expertise, and the ability to work effectively with a student workforce.

Key Responsibilities:

  • Maintain best practices and supervise a student workforce in answering support calls or managing problem reports.
  • Maintain best practice and supervise a student workforce in processing equipment loans.
  • Schedule events requests, reserve facilities, and order supplies.
  • Set up and operate audio-visual equipment in classrooms and audio video production facilities.
  • Participate in second-line troubleshooting and preventative maintenance, escalating issues to appropriate staff as needed.
  • Support events that require audio visual systems.
  • Maintain accurate inventory assets.
  • Perform other duties as assigned.

Requirements:

  • Bachelor's degree or Associates degree in a related field with at least 1 year of relevant experience or 3+ years of relevant experience.

Benefits:

  • Comprehensive benefit package, including 3 weeks of paid vacation, unlimited paid sick time, 14+ paid holidays per year, medical, dental, and vision insurance, life insurance, short-term and long-term disability programs, and a 403(b) defined contribution plan.