Accounts Receivable Analyst

4 days ago


West Columbia, South Carolina, United States Blanchard Machinery Full time
Job Summary

The Accounts Receivable Analyst is responsible for managing customer accounts in their assigned portfolio. This includes providing customer service, resolving billing and credit issues, and communicating with internal business partners.

Key Responsibilities
  • Monitor assigned account portfolios and contact customers for payment information on past-due invoices.
  • Determine the release of accounts for current or future business based on account status.
  • Resolve billing and customer credit issues and investigate historical data.
  • Identify high-risk accounts and communicate information to management for review.
  • Consistently communicate customer service and collection issues to internal business partners.
  • Verify customer account information and update as needed.
  • Process credit card payments and requests refunds.
  • Work safely at all times and adhere to all applicable safety policies.

Requirements
  • High School Diploma required.
  • Minimum 2 years of experience in Consumer or Commercial collections required, 3+ or more years' preferred.
  • Knowledge of finance and/or accounting procedures, with an understanding of invoices, statements of account receivables, payables, and various forms of payment remittances required.
  • Extensive knowledge of Fair Debt Collections Practices Act required.
  • Must be proficient in using Microsoft Excel, Word, and Outlook.
  • Must have strong analytical and organizational skills.
  • Must have excellent communication skills, both written and verbal.
  • Must have good judgment and decision-making skills.
  • Must be able to self-manage and be highly self-motivated.
  • Must be capable of working in a fast-paced environment.
  • Must have excellent attendance and work performance.
  • Must have a high commitment to completing tasks in a timely manner.
  • Must be able to function in a team-oriented environment.


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