Rental Accounts Receivable Specialist

4 weeks ago


West Columbia, South Carolina, United States Blanchard Machinery Full time
Rental Accounts Receivable Specialist

Job Summary

The Rental Accounts Receivable Specialist is responsible for managing customer accounts in their assigned portfolio, providing exceptional customer service, and ensuring timely payment of outstanding receivables. Key responsibilities include monitoring account portfolios, contacting customers for payment information, and resolving billing and customer credit issues. The ideal candidate will possess strong communication and problem-solving skills, with a minimum of 4+ years of experience in consumer or commercial collections.

Responsibilities

Monitor assigned account portfolios and contact customers for payment information
Resolve billing and customer credit issues
Investigate historical data and identify high-risk accounts
Communicate customer service and collection issues to internal business partners
Verify customer account information and update as needed
Process credit card payments and requests refunds

Requirements

High School Diploma or equivalent
Minimum of 4+ years of experience in consumer or commercial collections
Strong communication and problem-solving skills
Proficient in MS Office, with emphasis in Excel
Ability to work effectively in a high-paced, high-demand environment

Working Conditions

The physical environment requires the employee to work inside throughout the year. Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting. Seeing, reading, and writing to complete job responsibilities. Use of computer and other forms of technology to complete job responsibilities.

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