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Account Executive, Membership Sales Specialist

2 months ago

Seattle, Washington, United States The Seattle Mariners Baseball Club Full time
Job Title: Account Executive, Membership Sales Specialist

**Job Summary:**

The Seattle Mariners Baseball Club is seeking a highly motivated and results-driven Account Executive, Membership Sales Specialist to join our team. As a key member of our sales team, you will be responsible for generating new business and cultivating customer relationships that drive revenue growth.

Key Responsibilities:

  • Proactively sell Mariners tickets across all product segments (Memberships, Suites, and Groups) to non-corporate customers.
  • Identify opportunities to develop and grow new and existing customer relationships through prospecting, canvassing, networking, referrals, and active participation in ballpark events and initiatives.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching product solutions to customer needs.
  • Consistently meet or exceed assigned sales revenue and activity goals.
  • Uphold an extraordinary level of customer service to Members.
  • Utilize Microsoft Dynamics 365 CRM, Outreach, and Archtics ticketing system to maintain electronic records of all customers and prospects.
  • Accurately track and provide regular reports for management detailing sales activities, pipeline status, and pending deals.
  • Make actionable and insightful recommendations for new products and enhancements.
  • Represent the organization in a positive and professional manner.

Requirements:

  • Bachelor's degree required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Minimum of three (3) years of experience working in sales, preferably in professional sports or entertainment.

Competencies, Knowledge, Skills, and Abilities (KSA's):

  • Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate and prompt timeframe.
  • Demonstrates through their actions and interactions with others a commitment to Mariners Purpose, Mission, and Values.
  • Makes decisions and takes actions that contribute to exceptional experiences for guests.
  • Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.
  • Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Understands and supports the team and is quick to volunteer to assist others.
  • Approaches change positively and leads others through the change process with a focus on the positive outcomes for the business.
  • Effectively negotiates and analyzes problems to determine the interests of each party involved.
  • Handles sensitive and/or confidential information professionally.
  • Identifies, collects, and analyzes relevant information to a problem and creates multiple solutions.
  • Independently takes actions that create a positive outcome for the organization and/or an exceptional experience for guests.
  • Initiates and maintains actions to attain goals, regularly monitoring progress.
  • Navigates a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Recognizes the complexity of business needs in today's environment and evolves as needed.
  • Strong attention to detail and deadlines.
  • Thinks globally and analytically to reach appropriate solutions and create positive results for the organization.

Perks and Benefits:

The Mariners offer a competitive pay, perks, and benefits package for our valued Team Members. This includes paid public transportation, concession and merchandise discounts, special access to baseball games and other public events, and a number of exclusive employee incentives.

Salary and Commission:

The anticipated salary for this role is $31.95 per hour, with eligibility for the sales commission program.