Clinical Operations Manager
4 days ago
DaVita Clinical Operations Manager Job Summary
At DaVita, we are seeking a skilled Clinical Operations Manager to join our team. As a Clinical Operations Manager, you will be responsible for leading a group of Authorization Coordinators and overseeing the Clinical Pharmacy Management Team.
Key Responsibilities:
- Lead a team of hourly teammates to obtain, review, and organize information for the Clinical Pharmacy Management team.
- Ensure teammates meet objectives in a timely manner, while measuring success, identifying trends, and continuously improving processes and systems.
- Organize, monitor, evaluate, and manage workflow.
- Provide leadership consistent with DaVita values, while developing teammates and a positive culture.
- Strong problem-solving abilities to take complex issues, develop detailed plans, and coordinate execution.
- Communicate metrics and align teammate performance with success.
- Weekly teammate 1:1.
- Identify new areas of opportunity to implement new clinical and risk adjustment initiatives.
- Address teammate relations issues appropriately and in a timely manner.
- Manage all teammate employment activity, such as hiring, promoting, job performance, and disciplinary actions with appropriate approvals as required.
- Serves as a subject matter expert as needed for teammates with a solid understanding of medical records policies, practices, and regulations related to the team's business and technical processes.
- Understands regulatory guidelines and operates within the guidelines to mitigate risk to the business.
Requirements:
- Bachelor's Degree Required.
- Prior experience leading a team.
- At least 5 years of experience managing a team in a healthcare setting, preferably with pharmacy experience.
- Experience with training, developing, and leading/coaching a team of 10+.
- Highly organized with a strong attention to detail.
- Proven ability to develop and foster a positive, fulfilling work environment.
- Experience working in a highly matrixed organization.
- Ability to work within a fast-moving work environment.
- Excellent verbal, written, and presentation communication skills.
What We Offer:
DaVita offers a competitive total rewards package, including a 401(k) match, healthcare coverage, and a broad range of other benefits. Learn more at DaVita.
DaVita is an Equal Opportunity Employer
DaVita is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applications from diverse candidates. We are proud to be an affirmative action employer and are committed to creating a workplace that is inclusive and respectful of all employees.
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