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IT Administration Assistant Manager
2 months ago
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.
Key Responsibilities- Provide services and oversight for the MTA IT Department within the areas of Procurement Coordination, Budget Management, and Human Resources Support.
- Plan and forecast multiyear procurement and budget requirements, manage incumbents and vacancies to achieve budget targets, and ensure compliance with procurement, budget, and HR policies, guidelines, and best practices.
- Maintain an appropriate level of organization and control via the design and production of routine and ad hoc reports and summaries to management.
- Coordinate and implement critical projects as defined by the CIO, which may require participation in activities outside of IT such as Budget, Procurement, Audit, Human Resources, and Labor Relations.
- Track the status of over 800 active IT contracts to ensure renewals are processed without a break in service.
- Work with IT and Agency Procurement staff to resolve procurement issues and advise senior staff on feasible options.
- Review, recommend, coordinate, monitor, and control all purchase requisitions.
- Enter requisitions into PeopleSoft, including justification comments.
- Coordinate vendor payments, including the distribution of invoices and physical receipting in PeopleSoft.
- Oversee Procurement and travel card usage and compliance.
- Develop short- and long-term strategies to ensure funds are in place for planned requirements as well as emergency needs.
- Secure funds for new needs and participate in the IT Governance process. Review budget requests for substance, need, and conformity with MTA policies and commitments.
- Prepare mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds.
- Track planned and actual expenses and support the annual accrual process.
- Produce budget books, average rate tables, and other IT Finance reference materials.
- Investigate and resolve budget variances.
- Support the processes for employee hires and separations and input and maintain information in PeopleSoft.
- Maintain information on current incumbents and monitor vacancies.
- Assist with new employee on-boarding and employee performance reviews.
- Develop and update organizational charts.
- Produce reports on overtime usage and secure cap waivers as needed.
- Process travel and training requests and tuition disbursements.
- Provide administrative support, including employee building and transportation passes and process membership dues and subscriptions requests.
- Support processes for special circumstances (FMLA, ADA, RTW, LTS, STD, modified work schedule, etc.).
- Coordinate Labor Relations responses, including disciplinary event tracking, employee recognition, and employee suggestion programs.
- Support paid and unpaid college aide/intern programs.
- Outstanding organizational and quantitative skills as well as experience managing and resolving complex resource allocation problems.
- Ability to perform high-volume work accurately and independently.
- Negotiation and interpersonal skills to successfully obtain cooperation and engagement from employees who do not directly report to this position.
- Excellent written and oral communications skills and ability to creatively propose action plans to address urgent business requirements.
- Basic knowledge of IT hardware, software, and equipment.
- Strong skills with MS Office suite and/or comparable applications, with the ability to learn new software with minimal formal training.
- Knowledge of MTA and Agency operations and related budget, procurement, and HR practices and culture.
- Familiarity with Hyperion Planning financial system and PeopleSoft Procurement and HR modules.
- Bachelor's degree in Business Administration, Finance, Public Administration, or equivalent degree or 5 years of progressively responsible experience in Budget, Procurement, or Human Resources.