Service Administration Manager

7 days ago


Burbank, California, United States Crane Aerospace & Electronics Full time

Crane Aerospace and Electronics is seeking a highly skilled Service Administration Manager to join our team at our Burbank, CA location.

About Crane Aerospace & Electronics:

We are a leading supplier of critical systems and components to the aerospace and defense industries. Our company is dedicated to providing exceptional service and support to our customers.

Key Responsibilities:

  • Lead and manage a team of customer service professionals to ensure exceptional service delivery.
  • Develop and implement effective service strategies to meet customer needs and expectations.
  • Collaborate with cross-functional teams to ensure seamless service delivery and continuous improvement.
  • Monitor and analyze service metrics to identify areas for improvement and implement corrective actions.

Requirements:

  • Proven experience in customer service management, preferably in the aerospace and defense industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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