Service Administration Manager
7 days ago
Crane Aerospace and Electronics is seeking a highly skilled Service Administration Manager to join our team at our Burbank, CA location.
About Crane Aerospace & Electronics:
We are a leading supplier of critical systems and components to the aerospace and defense industries. Our company is dedicated to providing exceptional service and support to our customers.
Key Responsibilities:
- Lead and manage a team of customer service professionals to ensure exceptional service delivery.
- Develop and implement effective service strategies to meet customer needs and expectations.
- Collaborate with cross-functional teams to ensure seamless service delivery and continuous improvement.
- Monitor and analyze service metrics to identify areas for improvement and implement corrective actions.
Requirements:
- Proven experience in customer service management, preferably in the aerospace and defense industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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