Program Support Specialist

3 weeks ago


Potomac Maryland, United States NetImpact Strategies Full time
Job Description

We are seeking a highly skilled Program Support Specialist to join our talented program management team at NetImpact Strategies. The successful candidate will work closely with customers across multiple workstreams to support the program management needs of a federal client focused on various IT and data sharing initiatives.

Key Responsibilities:
  • Operational Support: Utilize specialized applications to complete daily operational tasks, facilitating data sharing and ensuring seamless program execution.
  • Decision Support: Provide critical decision support through data gathering, information analysis, and documentation, enabling informed decision-making.
  • Communication and Collaboration: Maintain open communication with federal stakeholders, ensuring effective collaboration and issue resolution.
  • Technical Support: Assist website users with primary technical support, including issues, metrics, feature development, and other requests.
  • Meeting Coordination: Organize and host weekly meetings for the website support staff and primary contacts at the hosting service.
  • Monitoring and Compliance: Monitor website membership and other user activities to detect unwanted behavior and false accounts.
  • Communication and Reporting: Compile and distribute weekly communications, ensuring timely and accurate information sharing.
  • Administrative Support: Provide support for an assortment of occasional administrative duties, ensuring seamless program execution.
Qualifications:
  • Education: Bachelor's degree in a related field or equivalent.
  • Experience: 2+ years of experience in a similar role.
  • Skills: Strong customer service and interpersonal skills, demonstrated attention to detail, technical aptitude, and superior communication skills.
  • Problem-Solving and Analytical Skills: Developed problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Technical Skills: Strong familiarity with MS Office 365 suite.
  • Eligibility Requirements: Must be able to obtain and maintain government eligibility requirements.
About Us:

NetImpact Strategies is a trusted advisor driving impact through digital transformation for the federal government. We solve complex problems with innovation and agility, creating meaningful, transformative, and enduring change. Our core values and commitment to customer and results-oriented delivery have propelled our growth, enabling us to deliver impactful value across strategic consulting, process automation, cloud, DevSecOps, data and analytics, and cyber security for the federal government.



  • Crownsville, Maryland, United States Discovery Mood & Anxiety Program Full time

    Job SummaryDiscovery Mood & Anxiety Program is seeking a highly motivated and compassionate Mental Health Support Specialist to join our team. As a key member of our treatment team, you will play a vital role in supporting patients through their treatment experience.Key ResponsibilitiesOrient new patients to the treatment program, its requirements, intent,...


  • Potomac, Maryland, United States Amdex Corporation Full time

    Position OverviewJOB NUMBER: 1535 | LOCATION: Bethesda, MD | CLEARANCE/ACCESS LEVEL: Public TrustCompany Overview:Amdex Corporation is a distinguished provider of comprehensive data solutions. Our mission is to deliver insights, strategies, and technical expertise that drive data modernization. We excel in data sciences, cloud solutions, application...


  • Potomac, Maryland, United States Pillar Insurance Group, LLC Full time

    Insurance Support Specialist at Pillar Insurance Group, LLCPillar Insurance Group, LLC is committed to delivering exceptional insurance services to our clientele. We are on the lookout for enthusiastic individuals to become part of our team. Our organization emphasizes teamwork, openness, and excellence, providing a nurturing work atmosphere with ample...


  • Maryland City, Maryland, United States ProKatchers Full time

    **Job Summary**ProKatchers is seeking a highly skilled and detail-oriented Program Support Specialist to join our Learning and Development team. As a key member of our operations team, you will play a critical role in supporting the creation and upkeep of our skills-based programs.**Key Responsibilities**Work closely with the Division Manager and project...


  • Columbia, Maryland, United States Discovery Mood & Anxiety Program Full time

    About the RoleWe are seeking a highly motivated and compassionate Mental Health Technician I to join our team at Discovery Mood & Anxiety Program. As a key member of our treatment team, you will play a vital role in supporting our clients on their journey to recovery.Key ResponsibilitiesClient Support: Provide daily support to clients, including greeting new...


  • Crownsville, Maryland, United States Discovery Mood & Anxiety Program Full time

    Mental Health Technician II Job DescriptionMental Health Technician II (MH Tech II) is a vital role in our treatment program, responsible for supporting patients through their entire treatment experience. This position requires a unique blend of empathy, communication skills, and attention to detail.Key Responsibilities:Orient new patients to the treatment...


  • Cockeysville, Maryland, United States CVCA Towson - Cardiology Specialist Full time

    About CVCA Towson - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a skilled and compassionate Veterinary Cardiology Specialist to join our team.Job SummaryWe are seeking a highly motivated and experienced Veterinary Cardiology Specialist to provide exceptional patient care and support our team of cardiologists. As a key...


  • Cockeysville, Maryland, United States CVCA Towson - Cardiology Specialist Full time

    About CVCA Towson - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a skilled and compassionate Veterinary Cardiology Specialist to join our team.Job SummaryWe are seeking a highly motivated and experienced Veterinary Cardiology Specialist to provide exceptional patient care and support our team of cardiologists. As a key...


  • Crownsville, Maryland, United States Discovery Mood & Anxiety Program Full time

    Mental Health Technician I Job DescriptionMental Health Technician I (MH Tech 1) is a vital role in our treatment program, responsible for supporting patients through their entire treatment experience. This position requires a caring and professional individual who can ensure patient safety, provide milieu interventions, and lead psychoeducational groups.Key...


  • Annapolis, Maryland, United States Discovery Mood & Anxiety Program Full time

    Job SummaryDiscovery Mood & Anxiety Program is seeking a highly motivated and compassionate Mental Health Technician to join our team. As a Mental Health Technician, you will play a vital role in supporting patients through their treatment experience, ensuring their safety and well-being.Key ResponsibilitiesOrient new patients to the treatment program, its...


  • Potomac, Maryland, United States Steve & Kate's Camp Full time

    Position OverviewAs a Seasonal Camp Support Specialist, you will play a vital role in fostering a creative and safe environment for children. Your primary responsibility will be to step in and assist when our regular staff members are unavailable, ensuring that all campers have a fulfilling experience.Key ResponsibilitiesYour duties will include:Supervising...


  • Maryland, United States E-talentnetwork Full time

    Job Description for E-talentnetwork**Job Title:** Technical Support Specialist**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at E-talentnetwork. The ideal candidate will have experience in working in a fast-paced IT environment, providing strong customer service, and managing databases with attention to...


  • Maryland, United States Luminis Health Full time

    Job SummaryLuminis Health is seeking a highly skilled and detail-oriented Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing administrative and clinical support to our healthcare team.Key ResponsibilitiesAdministrative Tasks: Accurately register and schedule patients, print documents, and...


  • Maryland, United States State of Maryland Full time

    Job SummaryWe are seeking an experienced Administrative Specialist II to provide administrative support to the management staff of the Pattern Evidence Section and various laboratory personnel assigned to the Maryland State Police Forensic Sciences Division.Key ResponsibilitiesProvide administrative support to management staff and laboratory personnelPerform...


  • Potomac, Maryland, United States Montgomery County Public Schools Full time

    Job SummaryWe are seeking a highly skilled and dedicated Special Education Assistant to join our team at Montgomery County Public Schools. As a Special Education Assistant, you will play a critical role in supporting the educational and behavioral needs of students with special needs.Key ResponsibilitiesAssist teachers in implementing instructional programs...


  • Potomac, Maryland, United States Connelly School of the Holy Child Full time

    Connelly School of the Holy Child is a Catholic, college preparatory institution dedicated to fostering the intellectual, spiritual, artistic, physical, and social growth of young women in grades 6 through 12. The school prioritizes academic rigor, the joy of learning, and the development of well-rounded women of faith and action. Creating an inclusive and...


  • Maryland, United States NCR Corporation Full time

    Transforming Consumer Interactions with NCR CorporationNCR Corporation is a global leader in digital commerce solutions for retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with employees worldwide, we have been driving innovation in consumer interactions for nearly 140 years. Our mission is to empower businesses to exceed their...


  • Maryland Heights, United States Mom365 Full time

    Photographer Support & Tech Support Specialist. Remote Support for Newborn Photographers Are you a tech-savvy problem solver with a passion for supporting creative professionals? Do you thrive in a dynamic environment where you can help photographers Support, Support Specialist, Photographer, Tech, Technical, Specialist, Technology


  • Maryland, United States Constellis Full time

    Job SummaryThe Operations Support Specialist will provide administrative support to the North American Operations Recruiting team, performing a variety of duties. This role will collaborate with Recruiting, Human Resources, and external candidates to ensure new hires are set up for their first day with Constellis. This is a hybrid position requiring 2+ day a...

  • Support Specialist

    2 weeks ago


    Baltimore, Maryland, United States Dower Personnel Services LLC Full time

    Job Title: Support SpecialistJob Summary:We are seeking a Support Specialist to join our team at Dower Personnel Services LLC. As a Support Specialist, you will play a vital role in supporting students with special needs in their academic and personal growth.Key Responsibilities:Assist students with academic tasks and provide instructional support under the...