Appointment Coordinator

20 hours ago


Smyrna, Georgia, United States Peachtree Orthopedics Full time
About Peachtree Orthopedics

Peachtree Orthopedics is a leading healthcare provider in Atlanta, dedicated to delivering exceptional patient care and innovative medical solutions. Our team of experts is committed to making a positive impact in the lives of our patients and the community.

Job Title: Appointment Coordinator

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team. As an Appointment Coordinator, you will play a vital role in ensuring the smooth operation of our scheduling process, working closely with our physicians and clinical staff to coordinate patient appointments and maintain accurate records.

Key Responsibilities:
  • Pre-register new patients and collect vital demographic information for our computer system.
  • Schedule appointments efficiently, considering location, time, physician availability, insurance status, and injury status across our clinic network.
  • Create and maintain physicians' schedules, ensuring accurate tracking of vacations, on-call shifts, and clinic time.
  • Collaborate with physicians and clinical staff to address schedule changes and conflicts.
  • Handle on-call days, triage calls, and coordinate work-in appointments with clinical staff.
  • Communicate with satellite clinics to facilitate same-day appointments.
  • Maintain group and individual voicemail and promptly return both internal and external calls.
  • Uphold Peachtree Orthopedics' policies, adhere to legal requirements, and consistently engage in ethical patient care and business practices.
Requirements:
  • High school diploma or general education degree (GED).
  • At least two years of customer service experience.
  • Prior experience in customer care or call center roles within a medical office is preferred.
  • Familiarity with medical terminology or a background in healthcare is a plus.
Why Join Our Team?

Peachtree Orthopedics offers a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional patient care and making a positive impact in the community. If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.



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