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Services Coordinator
2 months ago
Job Location
The Sanctuary - San Francisco, CA
Position Type
Full Time
Salary Range
$21.98 - $22.00 Hourly
Job Shift
Day
Job Category
Nonprofit - Social Services
Job Summary
The Services Coordinator plays a vital role in supporting the daily operations of our Shelter, ensuring a safe and comfortable environment for all participants. This position requires excellent communication skills, a strong understanding of ethics in social services, and the ability to work effectively with diverse populations.
Key Responsibilities
- Provide a meaningful orientation to participants about Shelter programs and services, engaging them in activities and promoting a sense of community.
- Maintain a clean and safe environment, conducting regular checks of the interior and exterior of the building.
- Inspect facilities to ensure security and program compliance, maintaining accurate records and reporting any issues to supervisors.
- Perform daily tasks, including checking Shelter Operation Logs, maintaining client records, and responding to participant requests and questions.
- Act as a decision-maker for critical incidents, calling supervisors or site management staff for direction as needed.
- Facilitate groups, workshops, and client meetings, referring clients to the SF-START team and preparing START intake forms as required.
- Participate in staff meetings and trainings, demonstrating a commitment to ongoing learning and professional development.
Requirements
- A High School Diploma or GED equivalent, with a minimum of six months experience working in a customer-facing role.
- Experience working with homeless adults, with strong communication and problem-solving skills.
- Excellent reading and writing skills, with prior paid experience working with homeless populations that use harm-reduction models.
- Ability to meet physical requirements of the position, including lifting items up to 40 pounds and traveling to and from ECS sites.
- Commitment to maintaining confidentiality and upholding Agency rules and regulations.
What We Offer
Episcopal Community Services Of San Francisco is an equal opportunity employer, committed to creating an inclusive environment where all employees feel a sense of belonging. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.