Insurance Customer Service Specialist

1 week ago


Council Bluffs, Iowa, United States NavSav Full time

NavSav is seeking a talented P&C licensed customer service specialist to join our rapidly growing Independent Agency. Our company has 26 Multi-state locations, and relationships with over 150+ carriers. We are experiencing a huge surge in growth, and we need talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company.

Key Responsibilities:

Establish and develop customer relationships and follow up with customers in a timely manner

Servicing, reviewing, and remarketing client policies

Provide prompt, accurate, and friendly service

Respond to inquiries regarding insurance availability, eligibility, coverage, policy changes, claims submissions, and billing verification

Become familiar with products, services, and systems and participate in training provided by the agency

Requirements:

Property and Casualty insurance license required

Pass background check (Some exceptions determined by the DOI)

Customer Service Experience (Preferred)

Strong verbal/written communication and interpersonal skills

Good operational computing skill/typing 50+ WPM (Microsoft Office Suites, Internet Browsers)

Confident self-starter who works well independently

Strong problem-solving capabilities

Ability to multi-task



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