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Insurance Account Executive

2 months ago

Council Bluffs, Iowa, United States Smith Davis Insurance Full time
Job Overview

Join the team at Smith Davis Insurance, a dedicated insurance agency focused on delivering outstanding service to our clientele. We are in search of a driven Personal Lines Account Manager to enhance our operations.

As a Personal Lines Account Manager, you will play a vital role in assisting clients, ensuring their insurance requirements are thoroughly addressed. This position offers a chance to make a significant difference and cultivate enduring relationships with our customers.

At Smith Davis Insurance, we take pride in fostering a supportive and welcoming workplace. We value collaboration and teamwork, equipping our employees with the necessary tools and support to thrive.

If you possess a strong commitment to customer service, exceptional communication abilities, and a passion for contributing to a growing organization, we encourage you to consider this opportunity.


Benefits

Competitive Annual Salary Based on Experience

Generous Paid Time Off (PTO)

Comprehensive Health Insurance

Dental and Vision Coverage

Life and Disability Insurance

Parental Leave Policies

Hands-on Training Programs

Standard Mon-Fri Work Schedule

Opportunities for Career Advancement

Retirement Savings Plan

Evenings Off


Key Responsibilities

Exceptional Client Service: Act as the primary contact for clients, delivering prompt and precise assistance with their insurance inquiries.

Policy Oversight: Manage policy questions, modifications, and updates efficiently.

Issue Resolution: Address client concerns, complaints, and inquiries with professionalism and empathy.

Record Keeping: Ensure accurate and current client records and documentation are maintained.

Relationship Development: Establish and nurture strong relationships with clients, promoting trust and loyalty.

Team Collaboration: Work alongside internal teams to guarantee seamless service delivery and client satisfaction.


Qualifications

A valid Property & Casualty insurance license is mandatory.

Experience in Customer Service: Previous roles in customer service are preferred.

Insurance Acumen: Familiarity with personal lines insurance policies and coverages is advantageous.

Strong Communication Skills: Excellent verbal and written communication abilities are essential.

Detail-Oriented: High attention to detail with the capability to manage policy information and documentation accurately.

Adaptability: Ability to excel in a dynamic, fast-paced work environment.

Team-Oriented: Willingness to collaborate and contribute to a cooperative work atmosphere.