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Customer Service Representative

2 months ago

Council Bluffs, Iowa, United States U-Haul Full time
U-Haul Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Haul Customer Care Representative. As a CCR, you will be responsible for delivering U-Box containers to customers and ensuring that they receive friendly and courteous service.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from specified destinations.
  • Load and unload storage containers for delivery.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

The work involves moderate risks or discomforts which require special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Why Work for U-Haul?
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.