Guest Experience Associate

2 weeks ago


Palm Springs, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard Palm Springs. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are met.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and maintain accurate records
  • Deliver quality meals and provide excellent customer service
  • Share knowledge of the local area and provide recommendations to guests
  • Work collaboratively with other team members to achieve hotel goals and objectives
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for extended periods
What We Offer

We offer a competitive hourly rate of $19.50, as well as a range of benefits including health care, flexible spending accounts, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

At Marriott International, we are passionate about delivering exceptional guest experiences and creating memorable moments for our guests. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.



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