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Guest Experience Associate

1 month ago

Palm Springs, California, United States Marriott International Inc Full time
Job Summary

As a Guest Experience Specialist, you will be responsible for delivering exceptional service to our guests, creating a memorable and unique experience that exceeds their expectations. This role requires a high level of initiative, ownership, and a "guest-first" mindset.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and maintain accurate records.
  • Deliver quality meals and provide exceptional service to our guests.
  • Share knowledge of the local area and provide recommendations to guests.

Requirements:

  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Benefits:

  • $19.50 per hour.
  • Health care benefits.
  • Flexible spending accounts.
  • 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Life insurance.
  • Disability coverage.
  • Other life and work wellness benefits.

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis, including disability and veteran status.