Customer Experience Specialist
3 weeks ago
Speakeasy Management Group connects clients with their target audiences and generates revenue through reliable brand advertising and client-facing solutions.
We are a culture-driven organization that fosters a high standard for an excellent customer experience, utilizing unique abilities, desires for growth, and customer service skills. As a Customer Solutions Specialist, you'll play a crucial role in driving business growth and customer satisfaction. Your responsibilities will include:Key Responsibilities
- Providing exceptional customer service through direct face-to-face communication during outreach and sales campaigns.
- Utilizing targeted marketing lists to identify and pursue new sales leads, providing customers with tailored solutions that meet their needs.
- Processing sales orders, order changes, installation dates, and cancellations, ensuring seamless customer experiences.
We're seeking a highly motivated and results-driven individual who can thrive in a fast-paced environment. Requirements include:
- A high school diploma or GED equivalent is required.
- 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries.
- Consistently reliable transportation.
- Ability to communicate effectively, actively listen, and problem-solve.
- Ability to work well individually and in a team environment.
- Strong sales and closing skills and the ability to overcome objections.
$45,000 - $60,000 per year, depending on experience.
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Customer Experience Senior Specialist
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Wallingford, Connecticut, United States Times Microwave Systems Full timeKey ResponsibilitiesIn this role, you will be responsible for supervising a team of customer account representatives, ensuring timely order processing, and escalating issues when needed. You will also need to improve processes, create and monitor metrics, and manage up and interact with all levels of management. A minimum of 2-year degree or equivalent work...
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Customer Service Specialist
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Customer Experience Specialist
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Customer Service Specialist
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Customer Support Specialist
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Customer Service Specialist
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Customer Experience Lead
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Customer Experience Solutions Designer
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Customer Experience Ambassador
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Systems Analyst
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