Graduate Programs Coordinator

2 weeks ago

Palo Alto, California, United States Stanford University Full time

Department of Bioengineering, School of Engineering and School of Medicine

Department Overview

Stanford Bioengineering is a vibrant and expanding department within the Stanford Schools of Engineering and Medicine. For over a decade, we have been dedicated to enhancing bioengineering as a core discipline rooted in fundamental sciences, driven by innovative engineering concepts, and capable of addressing a wide array of applications. Our community encompasses distinguished faculty, ambitious students, and engaged alumni and staff, including some of the most accomplished leaders in bioengineering technology and business. Our staff collaborates closely with faculty and students to facilitate pioneering research that offers innovative solutions to global challenges.

We are in search of a Student Services Officer 2 to deliver administrative assistance and project management for our graduate and postdoctoral student initiatives. In this capacity, you will represent the department, collaborating with central administration, various university departments, and graduate students. As an integral member of the Bioengineering Student Services team, you will assist in managing graduate student and postdoctoral operations, which include overseeing postdoctoral appointments, monitoring graduate student degree progress, and managing student funding. You will provide guidance and resources to postdocs and graduate students on a variety of issues while interpreting and implementing university policies. You will also support the Student Services team during program events and peak periods (e.g., admissions, commencement, program reviews). You will work alongside other motivated colleagues, enhancing our commitment to a positive and inclusive workplace culture.

Key Responsibilities:

  • Oversee and manage a specific area or program within student services, evaluating and recommending decisions regarding program eligibility.
  • Collaborate with colleagues to address program-related issues, interpret policies, and mediate complex situations.
  • Assist students in crisis or facing challenges, providing counsel on sensitive and confidential matters.
  • Analyze and reconcile complex issues and transactions from various sources.
  • May assist in financial processes and budget development.
  • Act as a key contributor to project teams.
  • Provide essential support to the Student Services team during critical times.

Qualifications:

  • Bachelor's degree with three years of relevant experience, or a combination of education and experience.

Required Skills:

  • Exceptional communication skills for effectively conveying information to diverse audiences.
  • Advanced analytical and problem-solving abilities.
  • Proficient in computer applications, particularly Microsoft Office Suite.
  • Strong customer service aptitude.
  • Experience with relevant computer systems and technology.
  • Understanding of financial transactions.
  • Ability to ensure compliance with legal, financial, and university policies.

Preferred Skills:

  • Advanced computer skills and experience with office software and cloud-based collaboration tools.
  • Proven track record of successfully completing projects.
  • Excellent organizational skills and attention to detail.
  • Strong verbal and written communication capabilities.
  • Outstanding customer service and interpersonal skills.
  • Ability to prioritize tasks and delegate responsibilities.
  • Proactive approach to project ownership.
  • Sound judgment in decision-making.
  • Familiarity with Stanford systems.

Physical Requirements:

  • Frequent sitting and desk-based computer tasks.
  • Occasional standing, walking, and lifting of objects up to 10 pounds.

Work Standards:

  • Demonstrates the ability to collaborate effectively with colleagues and external organizations.
  • Commits to personal responsibility and values safety; communicates safety concerns.
  • Expected to comply with all applicable university policies and procedures.

Compensation:

The anticipated salary range for this position is $69,100 to $104,000 annually. Compensation will be determined based on various factors, including the scope of responsibilities, qualifications, departmental budget, and market pay for similar roles.

Stanford University offers a comprehensive rewards package, which includes a range of benefits and incentives. Specific details about the rewards package may be discussed during the hiring process.

Application Process:

Interested candidates are encouraged to submit a cover letter and résumé along with their online application. The cover letter should briefly outline why the candidate is a suitable fit for this position.

The duties listed are typical examples of work performed in this job classification and are not intended to be a comprehensive inventory of all responsibilities. Specific duties may vary based on departmental needs.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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