Eye Care Service Advisor
2 weeks ago
Position Overview:
The Optical Customer Service Representative plays a crucial role in ensuring customer satisfaction within the eye care sector. This position requires a minimum of 1 year of relevant experience in customer service, particularly in the optical or vision care field.
Key Requirements:
- Experience in optical or vision care customer service
- Proficient in handling phone communications
- Training or certification in eye care customer service
- Familiarity with MS Office applications
- Ability to manage electronic communications effectively
Core Responsibilities:
- Address and resolve customer inquiries and concerns efficiently.
- Oversee customer late lists, ensuring timely updates and communication regarding job statuses.
This role is essential for maintaining high standards of service and support in the eye care industry.
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