External Sales Engineer

2 weeks ago


Ann Arbor, Michigan, United States AMJ Staffing, Inc. Full time

External Sales Engineer:

AMJ Staffing, Inc. is seeking a skilled External Sales Engineer to join our dynamic team. The ideal candidate will excel in providing direct sales for capital equipment by developing a deep understanding of client needs, articulating product advantages, addressing technical inquiries, preparing pricing proposals, and successfully closing high-value transactions. A willingness to travel up to 50% is essential.

Key Responsibilities:

  • Forge new and nurture existing long-term client relationships to enhance customer potential in assigned territories.
  • Identify potential clients through online research, referrals from current customers, participation in industry associations, and attendance at trade shows.
  • Interpret and manage client requirements by actively listening and employing insightful questioning techniques to understand and exceed their expectations.
  • Convince clients that our products or services will best meet their needs regarding quality, pricing, and delivery timelines.
  • Collaborate with management to establish pricing, terms, warranties, and delivery schedules.
  • Negotiate sales terms and finalize agreements that satisfy both client and company objectives.
  • Document all sales activities and maintain accurate client contact information within the company’s CRM system.
  • Achieve regularly assigned sales targets.
  • Deliver technical presentations to illustrate how our products fulfill client requirements.
  • Coordinate with other sales team members and technical specialists.
  • Address client issues effectively.
  • Provide estimates or quotes for pricing, credit terms, warranties, and delivery schedules.
  • Engage with clients post-sale to resolve issues and offer ongoing support.
  • Perform administrative tasks, including preparing sales budgets, reports, maintaining sales records, and submitting expense reports.
  • Maintain professionalism in challenging situations, representing the company positively.
  • Attend and represent the company at industry-related events as necessary.

Expectations:

  • Make 3-4 prospect contacts weekly to uncover new business opportunities.
  • Develop a business pipeline equivalent to 3-4 times the annual sales quota through inbound leads, networking, referrals, and self-generated opportunities.
  • Conduct an average of at least one meeting each week to progress sales efforts.
  • Log all account activities into the CRM within 48 hours and keep customer data, sales activities, and forecasts updated.
  • Follow up on quote requests and formal RFQs with targeted customers within three business days.
  • Promptly follow up on trade show leads, incoming marketing inquiries, or referrals within three days.

Experience and Education:

A four-year degree or a minimum of 15 years of relevant professional experience is required. Sales experience is highly desirable but not mandatory.



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