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Hotel Front Office Associate

2 months ago


New York, New York, United States sulekha Full time

Position Title: Front Desk Agent

Location: Brooklyn, NY

Experience Required: 0 - 3 Years

Job Overview: We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for managing front office operations and ensuring exceptional guest experiences.

Key Responsibilities:

  • Handle guest check-ins and check-outs efficiently.
  • Manage reservations and provide information about hotel services.
  • Address guest inquiries and resolve issues promptly.
  • Maintain accurate records of transactions and hotel activities.
  • Collaborate with other departments to enhance guest satisfaction.

Qualifications:

  • High School diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
  • Experience in customer service is a plus.

Skills: Customer Service, Communication, Problem Solving, Team Collaboration, Time Management.

Join us in delivering outstanding service and creating memorable experiences for our guests.