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Front Office Manager
4 weeks ago
Job Summary: We are seeking an experienced Front Office Manager to join our team at The Goodkind Group. The ideal candidate will have a proven track record of managing front office operations in a luxury hotel setting.
Key Responsibilities:
* Manage the front office team, including reception, concierge, housekeeping, and maintenance staff
* Oversee the night audit process and ensure accurate reporting
* Respond to guest complaints and resolve issues in a timely manner
* Schedule staff and manage departmental budgets
* Collaborate with other departments to ensure seamless operations
Requirements:
* 2+ years of experience as a Front Office Manager in a luxury hotel
* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment
* Must have experience with luxury hotel operations and software
About The Goodkind Group:
The Goodkind Group is a leading hospitality company that operates luxury hotels and restaurants. We are committed to providing exceptional service and creating memorable experiences for our guests.
