Technical Network Support Specialist

2 days ago


San Andreas, California, United States County of Calaveras, CA Full time

**Job Title:** Technical Network Support Specialist

**Estimated Salary:** $66,476.80 - $90,084.80 per year

At the County of Calaveras, CA, we are seeking a highly skilled Technical Network Support Specialist to join our team. As a key member of our Information Technology department, you will be responsible for providing technical expertise, support, and management of networks, servers, databases, PCs, and applications in a Microsoft/Cisco network environment.

The ideal candidate will have a foundation in technical computer skills and systems, with strong oral and written communication skills, and the ability to establish and maintain effective interpersonal relationships at all organizational levels.

Key Responsibilities:

  • Provide technical assistance to County departments and staff
  • Research software, hardware, and process solutions
  • Provide quotes and handles purchasing for end-user computer equipment
  • Maintain an inventory of software and hardware
  • Monitor ticketing system from receipt of request through ticket life cycle

**Required Skills and Qualifications:**

  • Knowledge of computer hardware repair, installation, and maintenance
  • Help Desk ticketing systems; E-mail systems and spam filters
  • Peripheral intrusion detection systems
  • Microsoft Active Directory and Exchange Servers
  • Cisco Call Managers and IP phone technology
  • Structured Cabling concepts
  • IT infrastructure Best Practices
  • Network monitoring software
  • Enterprise network concepts and equipment

**Benefits:*

  • Health/Dental/Vision insurance
  • Sick Leave: 12 days annual sick leave accrual with unlimited accumulation
  • Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted
  • Probation Period: New employees remain in a probationary status for 26 pay periods
  • Longevity Incentives @ 2.5%
  • Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually
  • AFLAC
  • CalPERS RETIREMENT INFORMATION


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