Technology Support Specialist
7 days ago
Estimated Salary: $55,000 - $70,000 per year
San Bernardino Community College District is seeking a Technology Support Specialist to provide technical support, manage network systems, and deliver user training. The ideal candidate will possess an Associate's degree in computer science or a related field and two years of experience in network administration.
The key responsibilities of this role include:
- Installing, configuring, troubleshooting, and maintaining software, hardware, network systems, and computer labs.
- Documenting networks, equipment inventories, software inventories, and repairs.
- Maintaining and managing data and record storage on servers.
- Installing, administering, and troubleshooting telecommunications networks, equipment, and IP telephones.
- Consulting with faculty and staff to develop solutions for office and lab technology.
- Providing training to end users on the proper use of technology equipment and information security.
- Performing software updates and upgrades.
- May assist the departmental manager with the technology budget for computer equipment software acquisitions and support.
- Collaborating with District and college personnel in the design and development of system configurations and software.
- Participating in the development, documentation, and implementation of technology service management practices.
- May provide guidance, training, and instruction to lower level technology staff and student assistants.
To be successful in this role, you should have:
- An Associate's degree with major course work in computer science or a related field.
- Two years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training.
This is a part-time, hourly position that requires flexibility and adaptability. You will work primarily indoors with occasional travel to various locations to provide user support and attend meetings.
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