Student Accounts Coordinator

2 weeks ago


Haverhill, Massachusetts, United States ECPI University Full time
Student Account Coordinator Job Description

At ECPI University, we are committed to helping students achieve their academic and career goals. As a Student Account Coordinator, you will play a vital role in promoting financial literacy and supporting students in managing their debt and financial responsibilities.

Key Responsibilities:
  • Counsel students on informed borrowing, debt management, and repayment options
  • Promote and conduct financial literacy workshops
  • Collect and monitor student cash payments, working with billing services
  • Review semester tuition charges for students in the last term of the semester to note any semester enrollment changes that may require tuition adjustment
  • Notify Financial Assistance and Accounting of any required adjustments
  • Approve all living expense disbursement requests for Accounting
  • Deliver all stipend checks to students, collect auto deposit forms from students who prefer direct deposit
  • Manage billing for all tuition reimbursement programs (3rd party billing) to include employer, Vocational Rehabilitation, Military Tuition Assistance, Workforce Investment Act, etc.
  • Conduct exit with graduating students to provide information on student loan exit counseling and discussion of any ECPI University account balances
  • Mail account balance letters notifying students of a balance with ECPI University and notifying them of billing agency information
Qualifications:
  • Bachelor's degree preferred
  • 2-3 years of related experience
  • Any equivalent combination of education, experience, and/or training
  • Proficiency in Microsoft Office
  • Proficiency in CampusVue Student database, preferred
  • Well-developed oral and written communication skills
  • Excellent organizational and analytical skills
  • Ability to quickly master new methodologies, technologies, and systems
  • Ability to handle a high-pressure environment with significant timeline pressures
  • Able to interact with employees, potential students, and outside contacts of all levels, providing excellent customer service
Benefits of Employment:

ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance.

To learn more about benefits at ECPI University, click HERE.

Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.



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