Export Coordinator

Job Title: Account Representative - Ocean Export

Job Summary:

The Account Representative - Ocean Export is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position supports the company's day-to-day functions and is the direct liaison for assigned shipments.

Key Responsibilities:

• Receives and edits export orders
• Prepares all necessary documents, including commercial invoices, export declarations, certificate of origin, and letters of credit
• Prepares international export documents timely and accurately according to customs and customer requirements
• Arranges shipments through contracted carriers
• Reviews pertinent domestic and foreign trade regulations
• Communicates with vendors, government agencies, and customers
• Coordinates with Customer Service Representatives to ensure customer satisfaction is met
• Maintains SOP manual of international export requirements for each customer and updates as necessary
• Maintains organized files monthly by customer for all international shipments
• Provides clerical support, including sorting and distributing documents to team members

Requirements:

• High school diploma or GED equivalency
• Minimum 3 years of experience in exportation of goods or an equivalent combination of education and experience
• Knowledge of Letters of Credit preferred
• Knowledge of the movement of freight via ocean
• PC literate with experience in Microsoft Outlook, Work, Access, and Excel
• Ability to read and interpret documents
• Excellent verbal and written communication skills required
• Ability to multitask
• Mathematical skills essential to ensure accuracy in pricing

Environment:

This role requires frequent sitting, reaching, and talking, as well as regular use of hands to handle documents. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.