Customer Service Representative

3 days ago


National City, California, United States Service Corporation International Full time

Job Summary

We are seeking a highly skilled and professional Customer Service Representative to join our team at Service Corporation International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their families.

Key Responsibilities

  • Greets and Assists Guests
    • Welcomes and directs guests to the appropriate area of the facility
    • Provides assistance with navigation and answers questions about our services
  • Notifies Staff and Escorts Guests
    • Notifies staff members of arriving appointments and escorts guests to the appropriate room
  • Answers Routine Questions
    • Answers questions about our services, products, and location
  • Notifies Management of Customer Service Issues
    • Notifies management of any customer service or security issues
  • Receives and Processes Deceased Belongings
    • Receives deceased belongings from families and follows chain of custody procedures
  • Answers and Routes Calls
    • Answers and screens incoming calls and routes them to the appropriate staff member
  • Maintains a Comfortable Environment
    • Maintains a comfortable environment for clients, providing beverages and other amenities as needed
  • Maintains the Guest-Waiting Area
    • Maintains the guest-waiting area, disposing of trash and replacing tissues as needed
  • Receives and Processes Mail and Packages
    • Receives and processes incoming mail and packages
  • Maintains Electronic and Paper Files
    • Maintains organized and current electronic and paper files and records
  • Performs Administrative Tasks
    • Performs light typing, proofreading, data entry, and printing as needed

Requirements

  • Education
    • High School Diploma or equivalent
  • Experience
    • Six months of general office, receptionist, or administrative support experience preferred
  • Skills and Abilities
    • Working knowledge of MS Office Suite
    • Clear and professional speaking voice and tone
    • Professional interpersonal skills to handle sensitive and confidential situations
    • Ability to work a schedule including Saturday and/or Sunday and beyond standard business hours

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (health care and dependent care)
  • Health Savings Account with Company Contribution
  • Sick Leave
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • Voluntary Accidental Death or Dismemberment Insurance
  • Dependent Life Insurance
  • SCI 401(k) Retirement Savings Plan with Company match
  • Employee Assistance Program

Category

Administration and Clerical

Job Location

US-CA - National City



  • National City, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chick-fil-A Mile of Cars DTO and Chula Vista West FSR. As a key member of our team, you will be responsible for delivering exceptional customer service and maintaining the high standards of quality and cleanliness that our...


  • National City, California, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and promoting our Judgement Free Zone.Key...


  • National City, California, United States Cycles Consulting, inc. Full time

    About Cycles Consulting, inc.Cycles Consulting, inc. is a leading provider of technology and communications services, dedicated to fostering a culture built around our principles that define how we approach interactions with our employees, customers, and communities.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service & Sales...


  • National City, California, United States Dalton Toyota National City Full time

    About Dalton Toyota National CityDalton Toyota National City is a leading automotive dealership in San Diego County, known for its friendly and welcoming environment, exceptional customer service, and large and loyal customer base.Job SummaryWe are seeking a highly motivated and organized Receptionist to join our team. As a Receptionist, you will be the...


  • National City, California, United States Burlington Full time

    About BurlingtonBurlington is a leading off-price retailer offering a wide selection of brand name merchandise at discounted prices. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.ResponsibilitiesAssist customers in locating merchandise and provide excellent customer...

  • Assistant Manager

    10 hours ago


    National City, California, United States Community Financial Service Centers Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Community Financial Service Centers. As an Assistant Manager, you will play a critical role in ensuring the smooth operation of our branches and providing exceptional customer service to our clients.Key ResponsibilitiesCustomer Service: Provide exceptional...


  • National City, California, United States Excel Hotel Group Full time

    Join Our Team as a Guest Services RepresentativeAre you passionate about providing exceptional customer service? Excel Hotel Group is seeking a dedicated individual to fill the role of Guest Services Representative.Position Overview:Greet and assist guests during check-in with a warm and professional attitude.Offer comprehensive information regarding hotel...


  • National City, California, United States Excel Hotel Group Full time

    Exciting Opportunity for Guest Services RepresentativeAre you passionate about delivering exceptional customer experiences? Excel Hotel Group is seeking a dedicated Guest Services Representative to enhance our front office operations.Role Overview:Greet and check-in visitors with a warm and professional attitude.Provide comprehensive information regarding...


  • National City, California, United States ZipRecruiter Full time

    Customer Service Representative – RemoteCompensation: $20.35 per hour / $41,005.25 annuallyAt ZipRecruiter, we believe that our growth is driven by the dedication of our team members. If you are someone who enjoys resolving issues and assisting others, you may find a rewarding career with us. We are in search of Customer Service Professionals to join our...


  • National City, California, United States Community Financial Service Centers Full time

    Position Title: Customer Service RepresentativeBasic Function: Deliver outstanding customer support by efficiently managing customer transactions, fulfilling their needs, and surpassing their expectations, while safeguarding the interests of the organization and adhering to established policies and procedures.Essential Responsibilities:Provide exceptional...


  • Culver City, California, United States Culver City Chevrolet Full time

    Job Title: Customer Service RepresentativeAt Culver City Chevrolet, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer relations department, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and Implement...


  • Culver City, California, United States Culver City Chevrolet Full time

    Job Title: Customer Service RepresentativeAt Culver City Chevrolet, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer relations department, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and Implement...


  • Studio City, California, United States UPS Store # Full time

    The Customer Service Representative at UPS Store # delivers exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various business equipment. The Representative expertly advises our valued customers by providing accurate information on our array of products and services, and exhibits...


  • Sunnyside-Tahoe City, California, United States Eclipse Enterprises Full time

    Customer Service Representative (m/f/d)Eclipse Enterprises is seeking a highly motivated and service-oriented Customer Service Representative to join our team on a full-time, part-time, seasonal, or marginal basis.As a Customer Service Representative, you will be responsible for providing exceptional service to our guests and clients at our reception desk...


  • Culver City, California, United States Culver City Chevrolet Full time

    Job Title: Customer Service RepresentativeAt Culver City Chevrolet, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer relations department, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and Implement...


  • National City, California, United States Planet Fitness Full time

    Job Summary:The Member Services Representative (MSR) position at Planet Fitness is a dynamic opportunity for personal and professional growth. As a key member of our team, you will be responsible for creating and maintaining a welcoming atmosphere that sets us apart in the fitness industry.Key Responsibilities:Greet members, prospective members, and guests...


  • National City, California, United States Dalton Toyota National City Full time

    Exciting Career Opportunity at Dalton Toyota National CityWe are in search of a dedicated Sales Associate to enhance our team at Dalton Toyota National City.If you are enthusiastic about providing outstanding customer service and eager to progress your career in a nurturing and rewarding environment, this role may be ideal for you.About Dalton Toyota...


  • Daly City, California, United States Sonic Automotive Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sonic Automotive. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and creating a positive experience for our customers.Key Responsibilities:Provide warm and welcoming atmosphere for...


  • Yuba City, California, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Franchise team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesProvide prompt and courteous service to...


  • Culver City, California, United States Northgate Gonzalez Markets, Inc. Full time

    About Northgate Gonzalez Markets, Inc.We are a leading supermarket chain with a strong commitment to providing excellent customer service and a positive work environment. Our team is dedicated to helping customers find the products they need, while also ensuring that our stores are clean, well-stocked, and welcoming.Job SummaryWe are seeking a highly...