Retail Team Leader

2 weeks ago


Portland, Oregon, United States Foot Locker Full time

Position Overview:

Are you ready to make a significant impact? As a Retail Team Leader, you will play a crucial role in guiding your store team to deliver outstanding customer service. This includes responsibilities in sales, team management, customer engagement, inventory control, visual presentation, loss prevention, and staff training. In the absence of the store manager, you will take on all managerial responsibilities.

Join us for the opportunity to grow your career in a dynamic environment.

Key Responsibilities:

  • Inspire and motivate your team to achieve sales goals while providing exceptional customer service.
  • Ensure customer satisfaction by being well-versed in all products and collaborating with colleagues to enhance the shopping experience.
  • Meet and exceed sales, customer service, merchandising, visual, and operational standards.
  • Serve as a liaison between customers, sales associates, and store management.
  • Learn and share knowledge of products and trends to meet customer needs effectively.
  • Stay informed about product knowledge and current or upcoming trends.
  • Foster a positive and inclusive workplace culture.

Qualifications:

  • Proven leadership skills with a minimum of 1 year of experience in a customer-oriented sales environment.
  • Confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve excellent results through enthusiasm for customer interaction and athletic merchandise.
  • Adaptable and resourceful in responding to the fast-paced demands of a multi-channel retail setting.
  • Proactive in completing tasks independently.
  • Strong analytical and mathematical abilities, including problem-solving and financial assessment.
  • High standards of ethics, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.

Compensation:
Hourly Rate: $20.25



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