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Retail Team Leader

2 months ago

Portland, Oregon, United States Carhartt Inc Full time
Resumen

En Carhartt, nuestra misión es crear productos resistentes que sirvan y protejan a las personas trabajadoras. Nuestro equipo de ventas directas al consumidor ofrece la experiencia definitiva de la marca; nuestros valores profundamente arraigados son tangibles y se ejemplifican en todo lo que hacemos. Nuestros Líderes de Compromiso con el Consumidor encarnan los valores fundamentales y la herencia sobre los cuales se fundó nuestra marca, mientras lideran a otros para hacer lo mismo. Un Líder de Compromiso con el Consumidor en Carhartt guía a través de una comunicación clara, brinda un servicio excepcional a nuestros consumidores y asociados de tienda, y apoya al Líder de Tienda y al Asistente del Líder de Tienda en el liderazgo diario y las operaciones de la tienda.

Todos Somos Líderes en Carhartt

En nuestras palabras y acciones, nos esforzamos por emular el ejemplo trabajador establecido por nuestro fundador, Hamilton Carhartt. Lideramos el negocio creando valor, cumpliendo con los resultados y realizando cambios en el camino. Lideramos a nosotros mismos siendo confiables, porque las personas trabajadoras cuentan con nosotros para respaldarlos cada día. Lideramos a otros comunicando y definiendo claramente el camino mientras avanzamos valientemente hacia el futuro.

Responsabilidades

Cultivar un entorno de conexión genuina con el consumidor al estar altamente enfocado en ofrecer experiencias excepcionales que sean atractivas, eficientes y personalizadas. Dar vida a la experiencia minorista definitiva del consumidor.

Apoyar al Líder de Tienda y al Asistente del Líder de Tienda en contar la historia de Carhartt a nivel de tienda minorista, ejecutando iniciativas del programa de experiencia del consumidor, Merchandising Visual y Estándares Visuales.

Fomentar el Compromiso de los Asociados al crear un ambiente positivo y colaborativo donde los asociados puedan dar lo mejor de sí cada día.

Apoyar al Líder de Tienda y al Asistente del Líder de Tienda con la capacitación, el coaching y la retroalimentación, según corresponda, de los asociados, asegurando un crecimiento positivo a lo largo de su trayectoria como asociados.

Colaborar con el Líder de Tienda y el Asistente del Líder de Tienda en la ejecución oportuna y efectiva de los controles de la tienda y los estándares operativos (incluida la administración de políticas y procedimientos), contribuyendo a la rentabilidad de la tienda y proporcionando un ambiente de trabajo seguro.

Comunicar con el Líder de Tienda y el Asistente del Líder de Tienda sobre datos operativos; incluyendo información sobre productos (mezcla, tendencias, necesidades), competencia local, eventos, etc.

Apoyar las estrategias de generación de ingresos establecidas por la Corporación y el Líder de Tienda, y monitorear métricas de rendimiento para ayudar a alcanzar/superar los objetivos de la tienda.

Asistir al Líder de Tienda y al Asistente del Líder de Tienda con asociaciones externas y promociones de eventos en beneficio de la tienda.

Apoyar la ejecución de eventos de compromiso comunitario.

Interactuar con la comunidad local y apoyar al Líder de Tienda y al Asistente del Líder de Tienda en la presentación de ideas para continuar aumentando la conciencia de la marca.

Asistir al Líder de Tienda y al Asistente del Líder de Tienda en el reclutamiento e identificación de talento potencial para todos los puestos.

Responsabilidad sobre el desarrollo individual y el crecimiento profesional.

Educación
  • Diploma de secundaria o equivalente GED
Habilidades y Experiencia Requeridas
  • Se requiere diploma de secundaria o GED; se prefiere título universitario.
  • 1 año de experiencia supervisora en un entorno minorista preferido.
  • Ventas, servicio al cliente, merchandising, control de inventario y prevención de pérdidas.
  • Conocimiento en personal, coaching, asesoramiento, capacitación y desarrollo.
  • Excelentes habilidades de organización, priorización y comunicación.
  • Habilidades excepcionales de trabajo en equipo y colaboración.
  • Habilidades informáticas: Sistemas POS y Microsoft Office.
Condiciones de Trabajo
  • EEO
  • Levantamiento moderado (lbs.)
  • Entorno minorista
  • Horas minoristas
  • Viajes (5%)
  • Libre de tabaco