District Manager

1 month ago


Van Nuys, California, United States Public Storage Full time
Job Summary

As a District Manager at Public Storage, you will be responsible for leading a team of customer-facing employees and driving business growth in a portfolio of multi-unit locations. You will be responsible for managing physical assets, conducting property audits, and overseeing delinquent tenant processes. You will also be responsible for delivering outstanding customer service, growing and maintaining a robust business, and promoting from within the organization.

Key Responsibilities
  • Lead and manage a team of customer-facing employees to achieve desired goals
  • Drive business growth by leveraging analytics, technological advances, and customer feedback to capitalize on opportunities within the district
  • Manage physical assets, conduct property audits, and oversee delinquent tenant processes
  • Deliver outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins, and handling other concerns in a professional manner
  • Grow and maintain a robust business by developing and implementing strategies to capitalize on opportunities within the district
Requirements
  • Relocation ability is required for growth opportunities
  • Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry
  • Proven track record of top-tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
Benefits
  • $121,000 first-year annual total compensation award opportunity, including base, guaranteed bonus (paid quarterly), and restricted stock units
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday through Friday work schedule


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