Retail Store Manager

3 weeks ago


San Jose, California, United States Tailored Brands Inc Full time
Assistant Manager II Job Description

As an Assistant Manager II, you will play a key role in driving sales and delivering exceptional customer service in our retail store. You will be responsible for maximizing sales by building strong relationships with customers, providing personalized service, and creating a positive shopping experience.

Key Responsibilities:

  • Build relationships with customers and provide personalized service to drive sales and customer loyalty
  • Participate in setting and monitoring sales and statistical goals, meeting and maintaining personal volume goals while maintaining above-average quality of sale
  • Introduce yourself to wedding occasion customers at the appropriate time to drive rental, retail, or custom sales
  • Demonstrate proficiency and ensure compliance with all aspects of tuxedo rental operations, ensuring all sales support staff execute properly all areas of tuxedo rental operations
  • Attend Bridal shows in your market when needed, assist in receiving shipments, putting away new merchandise, and maintaining a clean and neat store

Requirements:

  • Interpret, follow, and execute detailed instructions, learn, apply, and retain Company policies and procedures, merchandise, and selling information
  • Communicate clearly and professionally all written and verbal instructions with coworkers and customers
  • Thrive in a fast-paced and competitive team sales environment, bend down and squat to locate and pick up merchandise located at ground level, bend down and crouch to mark pants for alterations, climb a ladder to reach merchandise and or supplies located above shoulder level, lift arms and reach over the head to hang or take merchandise off racks or place on customer
  • Operate a computer and cash register, including manual tasks such as reaching across the counter to exchange monies with customer, grasping, pulling, pushing, and folding merchandise to wrap customer purchases
  • Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week

Work Environment:

Our store is located at 5353 Almaden Expy Ste 39, San Jose, CA 95118. We are a dynamic and fast-paced retail environment, and we are looking for a motivated and customer-focused individual to join our team.

About Us:

Tailored Brands Inc is a leading provider of men's clothing and accessories. We are committed to delivering exceptional customer service and providing a positive shopping experience for our customers.



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