Grievance & Appeals Specialist

2 weeks ago


Los Angeles, California, United States AppleOne Full time
Job DescriptionAppleOne is seeking a highly skilled Grievance & Appeals Specialist to join our team. As a key player in the healthcare sector, this role will involve processing intakes, acknowledging complaints, and preparing case files for investigation and resolution. The ideal candidate will have strong independent judgment and be able to escalate complex issues to leadership as needed. The role will be a remote position, with occasional in-person visits to our Los Angeles, CA office.

Responsibilities include:
Processing assigned cases accurately and in a timely manner
Preparing case files and routing complaints to internal departments and external business partners
Escalating complex issues or questions to leadership as appropriate

We offer a competitive salary and benefits package, including major medical, dental, vision, and 401k. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative.

We are an equal opportunity employer and consider qualified applicants regardless of criminal histories. For Los Angeles, CA applicants, we will consider qualified applications with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Description
AppleOne is a leading workforce management company founded by Janice Bryant Howroyd. With over 33 countries and 17,000 clients, we are committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Our CEO, Janice Bryant Howroyd, is a renowned speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.

We are passionate about education, mentorship, and self-empowerment initiatives. Our commitment to excellence has earned us many professional and philanthropic recognitions. We are a sought-after partner for companies seeking to connect with outstanding talent.

Apply today to join our team and be a part of our mission to deliver corporate HR initiatives to local and global markets.

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