Medicare Claims Appeals Specialist
3 weeks ago
We are seeking a detail-oriented Medicare Claims Appeals Specialist with a comprehensive understanding of Medicare claims processing, including provider contracts, Division of Financial Risk (DOFR), explanation of benefits, and claim edits.
Key Responsibilities:
- Review and process Medicare provider appeals cases for California clients, adhering to PST work hours
- Conduct comprehensive research and resolution of appeals, disputes, grievances, and complaints for members, providers, and related agencies, ensuring compliance with internal and regulatory timelines
- Investigate claims appeals and grievances using support systems to determine appropriate outcomes
- Request and review medical records, notes, or detailed bills, formulating responses in line with protocol, business partner needs, and regulatory guidelines
- Ensure timeliness and accuracy in responses as per state, federal, and Healthcare guidelines
- Meet department production standards
- Apply contract language, benefits, and covered service reviews to determine case outcomes
- Communicate with members/providers through written and verbal interactions to convey case resolutions
- Prepare appeal summaries, correspondence, and documentation, highlighting trends as necessary
- Compose accurate and compliant responses to appeals, disputes, and grievances
- Investigate claims processing guidelines, provider contracts, fee schedules, and system configurations to identify and correct payment errors
- Resolve and respond to provider reconsideration requests related to claim payments and adjustments
Requirements:
- High School Diploma or equivalent
- Minimum 2 years in a managed care operational environment, such as a call center, appeals, or claims department
- Background in health claims processing, including coordination of benefits, subrogation, and eligibility verification
- Familiarity with Medicaid and Medicare claims, including denial and appeals processing, as well as regulatory guidelines for appeals and denials
- Excellent verbal and written communication skills
About MedNational:
MedNational is a full-service Healthcare Human Capital Solutions Organization, delivering traditional permanent placement and contract service opportunities. Our professionals experience career opportunities in various niche areas, including hospitals, physicians' offices, nursing care facilities, home healthcare services, government agencies, educational services, support services, schools, community centers, urgent care centers, and offices.
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