Concessions Operations Manager

6 days ago


Fort Collins, Colorado, United States Oak View Group Full time

Job Summary

Oak View Group is seeking a highly skilled and experienced Concessions Supervisor to join our team at Canvas Stadium. As a key member of our hospitality team, you will be responsible for the effective management and operation of concessions within a specified area of the stadium.

Key Responsibilities

  • Assist in the preparation and execution of events, ensuring seamless operations and exceptional guest experiences.
  • Oversee the staff of Concession Stand Leads, Warehouse, Cashiers, and Non-Profits, providing guidance and support to ensure high-quality service and efficient operations.
  • Manage the opening and closing procedures for events, ensuring all necessary tasks are completed and staff are prepared for the next event.
  • Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events.
  • Collaborate with the Concessions Operations Manager and Concessions Manager to ensure compliance with company policies, procedures, and practices, including those related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures.
  • Ensure that all OVG Hospitality and Colorado State University policies, procedures, and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures.

Requirements

  • Take pride in personal appearance, reporting to work in neat and clean clothing, maintaining well-groomed hair and personal hygiene as established by Company policy.
  • Maintain excellent attendance and be available to work longer hours if needed or when business needs dictate.
  • Ability to work in a fast-paced environment, with excellent interpersonal and customer service skills.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Ability to meet the demands of the work schedule, working long hours if needed.
  • Ability to work in a team-oriented environment, with a strong focus on teamwork, passion, integrity, diversity, and excellence.

Benefits

  • 401(k) savings plan and 401(k) matching.
  • Accrued paid leave, up to 48 hours per year.

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