![teamworkonline](https://contents.bebee.com/companies/us/teamworkonline/avatar-zYLiS.png)
Concessions Manager
1 month ago
Overview
The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the DFB. The Concessions Manager must be provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept.
The Concessions Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The CM will provide oversight and resolution responsibility for employee performance issues. Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required.
This role will pay a salary of $68,000 to $74,000.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until Oct 31, 2024
Responsibilities
- Responsible for managing, developing and mentoring a staff of part time and full time concessions employees, including initiating employee discipline as required. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
- Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
- Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
- Ability to oversee a large volume of inventory, order product, and manage high volume sales.
- Manage and run all venue concessions operations before, during and after the event. Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the DFB.
- Training new & current employees with regarding to property procedure & best practices.
- Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
- Provide direction and oversight to Concessions Supervisors, Stand Managers, Concession Cooks, and Cashiers. Ensure that all State / Federal, and IEC policies, procedures and practices are adhered to, including compliance with alcohol distribution / service and food handling / sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to DFB immediately.
- Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports; serves as a resource for POS applications and training.
- Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
- Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
- Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
Qualifications
- Associate's Degree (A.A.) or greater in Culinary Management, Business Management, or related field
- 3-5 years' experience in Concessions Management, other Food & Beverage Management, or related experience.
- Four or more years' experience in Concessions Supervision, Food & Beverage Management or related position, preferred
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
- Experience training new employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Experience ordering product for a high-volume venue or facility
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to IEC concession operations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Nationally recognized food service sanitation training course certification preferred
- Nationally recognized alcohol service training course certification preferred
-
Concessions Operations Leader
3 hours ago
Fort Collins, Colorado, United States Oak View Group Full timeOak View Group Oak View Group stands as the premier authority in venue development, management, and high-end hospitality services tailored for the live event sector. We provide an unparalleled, comprehensive solution for a portfolio of world-class venues and a clientele that features the most prominent and highly attended arenas, convention centers,...
-
Concessions Operations Leader
5 days ago
Fort Collins, Colorado, United States Oak View Group Full timeOak View Group Oak View Group stands as the premier authority in venue development, management, and elite hospitality services tailored for the live event sector. We provide an unparalleled, comprehensive suite of solutions for a selection of prestigious venues and a clientele that encompasses the most prominent and well-attended arenas, convention...
-
Concessions Operations Lead
5 days ago
Fort Collins, Colorado, United States Oak View Group Full timeOak View Group Oak View Group stands as the premier authority in venue development, management, and exceptional hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a portfolio of prestigious venues and a clientele that features the most prominent and well-attended arenas, convention centers, music...
-
Fort Collins, Colorado, United States teamworkonline Full timeOverviewThe Draft Beer Specialist position supports, services and maintains all Draft beer at CSU Canvas Stadium. These locations consist of Portable bars with cocktails on draft, draft beer portables, and long draw draft beer with towers in each concession stand on the concourse and Premium levels. This position is responsible for providing exceptional...
-
Concessions Manager | Colorado State University
2 months ago
Fort Collins, United States teamworkonline Full timeOverviewThe Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing...
-
Fort Collins, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewOVG is looking for people to join our team at Canvas Stadium for the 2024 CSU Football Season. The Concessions Supervisor is responsible for the effective management and running of...
-
Concessions Supervisor | Colorado State University
2 months ago
Fort Collins, United States teamworkonline Full timeOverviewOVG is looking for people to join our team at Canvas Stadium for the 2024 CSU Football Season. The Concessions Supervisor is responsible for the effective management and running of concessions operations within a specified area of Canvas Stadium. The Concessions Supervisor must provide a high level of event oversight, technical proficiency, and...
-
Fort Collins, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview OVG is looking for people to join our team at Canvas Stadium for the 2024 CSU Football Season. The Concessions Supervisor is responsible for the effective management and running of...
-
Concessions Supervisor | Colorado State University
2 months ago
Fort Collins, United States Oak View Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music...
-
Concessions Manager
3 months ago
Fort Worth, Texas, United States teamworkonline Full timeConcessions Manager (Full-time) Reports to: Manager of Concessions, Club Seats, Vending & Rodeo BoxesSupervisory responsibility: Exercises general supervision over concessions supervisors, full time & part time administrative and operations-based team membersJob Description :Concessions Manager will support the staffing of all concession team members along...
-
Concessions Manager
3 months ago
Fort Worth, United States teamworkonline Full timeConcessions Manager (Full-time)Â Reports to: Manager of Concessions, Club Seats, Vending & Rodeo BoxesSupervisory responsibility: Exercises general supervision over concessions supervisors, full time & part time administrative and operations-based team membersJob Description :Concessions Manager will support the staffing of all concession team members...
-
Fort Collins, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewOVGis looking for people to join our team at Canvas Stadium for the 20224 CSU Football Season and Moby Arena for CSU Volleyball and Basketball. The Concessions Worker will be...
-
Fort Collins, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview OVGis looking for people to join our team at Canvas Stadium for the 20224 CSU Football Season and Moby Arena for CSU Volleyball and Basketball. The Concessions Worker will be...
-
Fort Collins, United States teamworkonline Full timeOverview OVG is looking for people to join our team at Canvas Stadium for the 20224 CSU Football Season and Moby Arena for CSU Volleyball and Basketball. The Concessions Worker will be responsible for greeting guests in a pleasant manner while filling food and beverage orders and collecting payment for purchased food and beverage items. The Concessions...
-
Concessions Associate
5 days ago
Fort Worth, Texas, United States Fort Worth Hispanic Chamber of Commerce Full timeConcessions AssociateReports to: Manager of Concessions, Club Seats, Vending & Rodeo BoxesJob Overview: The Concessions Associate plays a vital role in ensuring a memorable guest experience by efficiently processing food and beverage orders. This part-time, event-driven role is situated within the Food and Beverage Department and is subject to varying hours...
-
Concessions Supervisor
4 days ago
Fort Lauderdale, United States The Florida Panthers Full timeThe Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering...
-
Concessions Supervisor
6 days ago
Fort Lauderdale, United States The Florida Panthers Full timeThe Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering...
-
Concession Cashier
1 month ago
Fort Lauderdale, United States The Florida Panthers Full timeThe Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering...
-
Concessions Cashier/Stand Attendant
2 months ago
Fort Worth, United States Fort Worth Hispanic Chamber of Commerce Full time**Concessions Cashier/Stand Attendant** Job Description **Reports to: Manager of Concessions, Club Seats, Vending & Rodeo Boxes** **Job Description** Cashiers are responsible for providing an excellent guest experience with taking food and beverage orders in a timely and efficient manner. The Cashier position reports to the Concessions Management Team and is...
-
Club Concession Cashier
2 months ago
Fort Lauderdale, United States The Florida Panthers Full timeThe Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering...
-
Concessions Sales Associate
5 days ago
Fort Worth, Texas, United States Fort Worth Hispanic Chamber of Commerce Full timeFood Service CashierReports to: Concessions Management TeamJob Overview: The Food Service Cashier plays a crucial role in delivering an outstanding customer experience by efficiently processing food and beverage orders. This part-time, event-driven position is situated within the Food and Beverage Department and is designed to adapt to the dynamic schedule...
-
Fort Lauderdale, United States Oak View Group Full timeOak View Group - Chase Stadium [Restaurant Manager] As a Concessions Supervisor at Oak View Group, you'll: Supervise concession operations and assist where needed before and on event day to ensure accurate staffing, production levels, quality control & timely service; Oversee the opening and closing of the concession operation and reconcile inventory sheets...
-
Fort Lauderdale, United States teamworkonline Full timeOverviewThe Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations.. The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Concessions Supervisor will assist the...
-
CONCESSIONS SUPERVISOR
6 days ago
Fort Worth, United States Compass Group USA Full timeCONCESSIONS SUPERVISOR - Texas Motor SpeedwayClick Here to Apply OnlineJob Description Levy Sector Position Title:[[title]]We Make Applying EasyWant to apply to this job via text messaging? Text JOBto 75000and search requisition ID number1013517.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message...