COBRA Administration Specialist
6 days ago
The COBRA Specialist - Call Center Representative supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA Administration services.
Key Responsibilities- Provides professional and timely service to internal and external customers.
- Effectively communicates with clients and stakeholders via various channels.
- Participates in new business implementation processes and ensures seamless integration.
- Responds to client inquiries in a timely and accurate manner.
- Processes qualifying events, participant terminations, and updates in a timely and efficient manner.
- Resolves COBRA administration service issues with internal staff and external vendors.
- Advises COBRA participants on regulatory requirements regarding grace periods, processes, and other relevant matters.
- Processes premium payments and manages all incoming and outgoing COBRA-related correspondence.
- Meets or exceeds all performance standards and contributes to the growth and success of the organization.
- Participates in Open Enrollment planning and implementation.
- Assumes other duties as assigned by Manager.
- High School Diploma Required.
- 1-2 years of related experience and/or training.
- Customer Service experience preferred.
- Knowledge of COBRA and federal regulations.
- Proficient PC Skills (Microsoft Office, Outlook, HRIS, etc...).
- Bilingual, Spanish preferred.
- Bachelor's Degree preferred.
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COBRA Administration Specialist
2 weeks ago
Dallas, Texas, United States OneSource Virtual, Inc. Full timePosition OverviewThe COBRA Administration Specialist serves as a vital resource for clients and COBRA participants, ensuring effective management of COBRA services provided by OneSource Virtual, Inc.Key ResponsibilitiesDeliver exceptional and prompt service to both internal and external stakeholders.Exhibit strong communication abilities through various...
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COBRA Administration Expert
1 week ago
Dallas, Texas, United States OneSource Virtual, Inc. Full timePosition OverviewThe COBRA Administration Expert serves as a vital resource for clients and COBRA participants, ensuring effective management of COBRA Administration services.Key ResponsibilitiesDeliver professional and prompt assistance to both internal and external stakeholders.Exhibit strong communication abilities through various channels including...
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COBRA Administration Representative
1 week ago
Dallas, Texas, United States OneSource Virtual, Inc. Full timePosition OverviewThe COBRA Administration Representative plays a vital role in assisting clients and COBRA participants on behalf of OneSource Virtual, Inc., ensuring seamless COBRA Administration services.Key ResponsibilitiesDeliver exceptional and prompt service to both internal and external stakeholders.Exhibit strong communication skills through various...
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COBRA Benefits Coordinator
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Dallas, Texas, United States OneSource Virtual, Inc. Full timeJob SummaryThe COBRA Specialist - Call Center Representative supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA Administration services.Key ResponsibilitiesProvides professional and timely service to internal and external customers, ensuring a high level of satisfaction and loyalty.Effectively...
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COBRA Program Manager
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Dallas, Texas, United States OneSource Virtual, Inc. Full timeJob SummaryThe COBRA Specialist - Call Center Representative supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA Administration services.Key ResponsibilitiesProvides professional and timely service to internal and external customers, ensuring a high level of satisfaction and loyalty.Effectively...
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