Reception Coordinator with Occasional Medical Assistant Responsibilities

5 days ago

Sacramento, California, United States Sono Bello Full time

Reception Coordinator with Occasional Medical Assistant Responsibilities - Part-Time On Call

Job Category: Licensed Medical Requisition Number: FRONT02900

Overview

Joining Sono Bello means becoming part of a vibrant and energetic workplace, where every team member contributes to our mission. We take pride in our role as the national leader in innovative, personalized body transformations. Our philosophy is that everyone deserves to achieve their ideal body and live their best life today.

At Sono Bello, we offer a unique work environment that sets us apart from typical medical facilities:

  • No holiday or night shifts, allowing for a balanced lifestyle.
  • Engage with patients who are enthusiastic about enhancing their lives.
  • Competitive compensation and benefits package.

Primary Responsibilities:

Reception Coordinator Duties (90% of your time):

  • Provide exceptional customer service and administrative support.
  • Welcome all patients and offer refreshments.
  • Facilitate patient check-ins and ensure the schedule accurately reflects appointment statuses.
  • Assist patients with check-outs and schedule follow-up appointments.
  • Maintain the schedule book with accountability.
  • Direct visitors to the appropriate personnel for assistance.
  • Conduct appointment confirmation calls.
  • Prepare and organize patient charts for the following day based on scheduled appointments.
  • Establish new patient charts.
  • Manage inventory of front office supplies.
  • Monitor and respond to emails, forwarding them to the relevant staff members.
  • Organize and maintain the filing system.
  • Ensure the Front Desk and Lobby areas are tidy and welcoming.

Billing Responsibilities:

  • Process patient payments efficiently.
  • Generate daily close-out reports from the scheduling system and verify their accuracy.
  • Complete deposit slips for all cash and check transactions.

Occasional Medical Assistant Duties (10% of your time):

  • Schedule post-operative appointments.
  • Ensure timely retrieval of individual medical records upon request.
  • Oversee the collection, processing, maintenance, storage, and appropriate access to patient and clinical records.
  • Assist with pre-operative and post-operative visits as needed.
  • Prepare the procedure room, ensuring all pre-operative preparations are met.
  • Clean and sterilize the operating room and instruments post-procedure, disposing of contaminated materials promptly.
  • Prepare instruments and equipment required for surgical procedures.
  • Assist with the application of post-procedure dressings and garments, prioritizing patient comfort.
  • Support other staff members in their duties.
  • Uphold patient confidentiality and ensure compliance with HIPAA regulations.
  • Contribute to the clinic's achievement of Key Performance Indicators for operational and sales targets.
  • Explain treatment procedures, medications, and physician instructions to patients and caregivers as per established standards.
  • Assist in maintaining appropriate levels of medical supplies.

Physical Requirements:

  • Utilize telecommunication and computer devices while interacting with patients, caregivers, physicians, and staff.
  • Maintain vision and hearing acuity.
  • Stand and walk for extended periods in a fast-paced environment.
  • Lift up to 25 pounds as necessary.

Key Skills and Qualifications:

  • Current BLS certification is required.
  • Ability to interpret various forms of instructions, including written, oral, and diagrammatic.
  • Proficient in writing reports and correspondence.
  • Strong problem-solving skills and logical reasoning abilities.
  • Familiarity with MS Office, particularly Excel.
  • Basic mathematical skills for calculations.
  • Knowledge of surgical and medical instruments, including operating room equipment.

Education:

Completion of a Medical Assistant program from an accredited institution, meeting state requirements.

Licenses & Certifications:

  • Required: Medical Assistant Diploma
  • Preferred: Advanced Cardiac Life Support Certification

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