Reception Coordinator
2 weeks ago
We are seeking a proactive and organized Reception Coordinator to support our legal team at Dahl Law Group. This role is essential in ensuring smooth operations within our office by assisting both clients and staff effectively.
Key Responsibilities:
- Manage a high-volume phone system, providing prompt assistance to clients and directing calls to appropriate personnel.
- Schedule and confirm appointments for attorneys and paralegals, ensuring all necessary documentation is prepared in advance.
- Welcome clients and visitors with a professional attitude, maintaining a positive office environment.
- Utilize the firm's case management software to open and close client files accurately.
- Draft and send non-legal correspondence, including client communication and administrative letters.
- Maintain accurate client records, updating contact information as necessary and reaching out for any missing details.
- Assist in the renewal of professional licenses and memberships for attorneys.
- Coordinate educational webinars and training sessions for staff.
- Oversee office supplies inventory and ensure common areas are well-maintained.
- Support additional projects as assigned by management.
Qualifications:
- Demonstrated experience in a busy phone handling role within a professional environment is essential.
- Excellent communication and listening skills.
- Proficiency in Microsoft Office Suite, particularly Word and Outlook.
- Professional demeanor with a customer-focused approach.
- Able to work collaboratively in a team-oriented setting.
- Strong problem-solving abilities and proactive communication skills.
- Reliable attendance and punctuality.
About Dahl Law Group
At Dahl Law Group, we foster a culture of collaboration, respect, and continuous improvement. Our commitment to excellence drives us to make a meaningful impact on our clients and the community. We offer a supportive environment where you can grow and thrive professionally.
Benefits:
- Comprehensive health, vision, and dental insurance
- 401K with company matching
- Generous paid holidays
- Sick leave and vacation time
- Support for continuing legal education
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